Claudia Ceron

• Managed high volume dining periods with effective time management and strong multitasking abilities.
• Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
• Cultivated warm relationships with regular customers.
• Oversaw daily operations of service team, delegated tasks, and trained new staff.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

• Consistently maintained high standards of quality in every drink made, ensuring customer satisfaction.

• Trained new baristas on proper techniques, drink recipes, and customer service protocols.

• Prepared and served a variety of coffee beverages, including espresso, cappuccino, latte, and cold brew.

• Operated espresso machines, grinders, and other equipment to produce consistent and delicious coffee drinks.