Summary
Work History
Education
Skills
Timeline
Generic

Claudia Donahue

Little Rock,AR

Summary

Attentive Store Assistant skilled at making each customer feel welcome and improving overall sales revenue. Reliable and dedicated with excellent interpersonal skills focused on cementing long-term customer relationships. Well-organized in keeping shelves clean, organized and presentable. Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Work History

Store Assistant

casey's general store
Macon, MO
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Warmly welcomed all customers and offered assistance with browsing and purchasing needs.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.

City Clerk

city of callao missouri
Callao, MO
  • Performed general office duties such as typing and proofreading correspondence, distributing and filing official forms and scheduling appointments.
  • Prepared and managed city clerk division budget, including forecasting necessary funds for staffing, materials, and supplies.
  • Supported municipal operations by processing financial transactions, reconciling vendor invoices, delivering on-call clerical support to district offices and assisting with month-end accounting.
  • Prepared and maintained township accounting documents and records, entered financial transactions into database, reconciled transactions promptly and administered billing and invoices.
  • Established and maintained variety of files and records, including both automated and manual files.
  • Assisted in preparing ordinances and resolutions proposed by governing body for approval, notified legal organization of meetings, dates and times and distributed communications to appropriate parties.
  • Aided City Clerk by tracking and organizing projects, reviewing and reconciling bill-of-lading discrepancies and maintaining office files and spreadsheets.
  • Performed clerical duties at city hall, including copying, scanning, faxing and data entry, scheduled appointments.
  • Prepared reports, correspondence, executive summaries, agenda and agenda packet materials and processed mail and routed correspondence to correct office or department.
  • Prepared ordinances, resolutions, and proclamations to be executed, recorded, archived and distributed.
  • Issued public notification of all official meeting and activities.
  • Updated municipal codes and city charter documents.
  • Issued public notification of official activities or meetings to public.
  • Recorded meeting minutes for distribution to officials and staff members.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Created agendas and communication materials for team meetings.

Assistant Store Manager

icehouse convenience store
Macon, MO
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Minimized waste by employing specific expense-tracking and cost-control strategies.
  • Supervised [Job title] in processing credit, debit, and cash payments to streamline sales.

Vehicle Inventory Manager

kim's autoplex
Laurel, MS
  • Revamped inventory processes to align supply levels with projections.
  • Directed cycle counts every day and full audits every month.
  • Ordered and managed over $[Amount] in inventory every month.
  • Authored, updated and monitored compliance with standard operating procedures.
  • Received, evaluated and scanned in all new inventory, updated computer database and proactively resolved any variances.
  • Allocated resources and set schedules after analyzing product usage to maximize coverage.
  • Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Did all accounting for vehicles
  • Swithchboard
  • Cashier

Assistant Office Manager

Bentz Automotive
Macon, MO
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Input expenses, reconciled accounts and investigated variances to manage accounts payable and receivable.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Answered busy switchboard
  • Relieved Cahier
  • Accounts Pay/Rec
  • Vehicle Inventory

Education

High School Diploma -

Moberly Sr. High School
Moberly, MO
06.1972

Moberly Area Community College
Moberly, MO

Shorter College
West Memphis, AR

Skills

  • Customer assistance
  • Merchandising
  • Sales initiatives
  • Loss prevention
  • Retail sales
  • Cash handling accuracy
  • Inventory control procedures
  • Outgoing personality
  • Negotiations
  • Superb time management
  • Reading comprehension skills
  • Listening skills
  • Energetic self-starter
  • Business development
  • Documentation and recordkeeping
  • Team player mentality
  • Money handling
  • Retail merchandising expertise
  • Verbal/written communication
  • Sales expertise
  • Customer- and service-oriented
  • Cash register operation
  • Reliable and punctual
  • Written and oral communication skills
  • Client account management
  • Excellent communication skills

Timeline

Store Assistant

casey's general store

City Clerk

city of callao missouri

Assistant Store Manager

icehouse convenience store

Vehicle Inventory Manager

kim's autoplex

Assistant Office Manager

Bentz Automotive

High School Diploma -

Moberly Sr. High School

Moberly Area Community College

Shorter College

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Claudia Donahue