Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Claudia Fernandez

217 Lollipop Ln,TX

Summary

Detail-oriented with strong organizational skills. Organized, dependable and with a positive attitude. Ability to handle multiple projects simultaneously with a high degree of accuracy.


Progressive experience marked by continuous contributions above and beyond requirements, with commitment to support and maintain the organizations applications and modules.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Business Systems Administrator

Southwest Key Programs
06.2021 - Current
  • Monitor system health using existing tools, responding to deficiencies and helping build, test and maintain new systems.
  • Research for new ways to utilize the business systems for productivity and efficiency.
  • Performed system audits and presented findings in clear, concise and thorough technical reports.
  • Interacted with IT help desk and other teams to assist in network troubleshooting, identifying root causes and providing escalated technical support when needed.
  • Responsible for high level system configuration and security based on internal HRIS and IT policies and procedures and for optimal system performance.
  • Work with other System Administrators and IT leaders to manage projects and activities.
  • Collaborates with IT, HR, and Payroll departments in monitoring the overall activities in HR IS applications.
  • Monitors and maintain the functioning of all interfaces. This includes identifying and working all edits/errors associated with each interface to ensure timely and accurate data transfer.
  • Prepare, review, interpret, analyze, and approve a variety of data, information and reports and make recommendations depending on findings.


HRIS Administrator

Southwest Key Programs
02.2019 - 06.2021
  • Responsible for overseeing data accuracy for current and past employees in all HRIS systems
  • Performs regular system and employee data audits in HRIS.
  • Provide HR advice and support to line managers and employees, explaining procedures and policies in a timely and effective manner.
  • Serve as a subject matter expert. Primary point of contact for second level support on questions related to all Kronos HR (new fire, status change, and terminations workflows), Compensation, Benefits and Performance Evaluation modules configuration.
  • Administered employee benefits programs and assisted with open enrollment.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Knowledge of database design, database management, and software applications.
  • Prepare, review, interpret, analyze and approve a variety of data, information and reports and make recommendations depending on findings.
  • Collaborate with entire HR team members to accomplish team goals and projects.

HR Administrator

Southwest Key Programs
04.2016 - 02.2019
  • Updated HR database with new employee information, changes in benefits, and other details.
  • Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
  • on findings.
  • Collaborate with HR team members to accomplish team goals and projects.
  • Maintain a high level of knowledge of all departments, functions, and activities in order to respond to internal and external inquiries and requests for information and departmental support.
  • Monitor and maintain compliance with the organization, licensing, and funding sources.
  • Provide scheduling support, assisting in prioritizing and organizing.
  • Prioritize projects and tasks to ensure deadlines are met.
  • Responsible for assisting with cross-departmental communication and helping facilitate a first-rate experience.
  • Develop and improve processes in collaboration with other teams to eliminate complexity, ensuring workflows are intuitive and easy to understand for all users.
  • Run employee information queries on a requested basis.
  • Provide HR advice and support to line managers and employees, explaining procedures and policies promptly and effectively.

HR Specialist

Southwest Key Programs
10.2015 - 04.2016
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Assist HR Administrator in processing new hires in the HRIS. Enter and update a variety of personnel information in the HR software following established HRIS guidelines.
  • Assist HR Administrator in maintaining employee information in HR IS.
  • Responsible for preparation of new hire employee files.
  • Contact programs in order to collect any outstanding employee forms or other documentation as required.
  • Compose correspondence, create and maintain spreadsheets to provide current and concise information that is easily accessible to the human resources department in areas of assigned responsibility.
  • Serve as a backup to HR Administrator.

HR Filing Clerk

Southwest Key Programs
09.2015 - 10.2015
  • Accurately organize documents in personnel files of both active and terminated employees in a timely manner to maintain clean file room and ensuring all files are always updated.
  • File employee paperwork, and maintain employee files in order to ensure all paperwork is updated & current.
  • Contact programs in order to collect any outstanding forms or other documentation related to personnel for inclusion in file.
  • Create all new employee files by creating labels and organizing files to mirror new hire form checklist.
  • Prepare and administer packets containing all required forms for new employees to complete upon beginning employment at national headquarters.
  • Complete periodic audits of employee files to ensure compliance with file keeping paperwork.
  • Manage off-site file storage program, requesting files as needed by human resources team.
  • Code and mark dates of termination on all terminated employee files and purge old files.
  • Keep the file-room secure at all times.
  • Complete all employment verifications and maintain database and copies of responses.
  • Compose correspondence and create and maintain spreadsheets to provide current, concise information that is easily accessible to the human resources department.
  • Inventory control of HR office supplies including organizing, ordering and accepting delivery of supplies

Bilingual Administrative Assistant

Goodwill Central Texas
03.2014 - 09.2015
  • Responsible for preparation of new hire employee files
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Assisted development and implementation of new administrative procedures.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Provide Spanish/English translation for employees during new hire orientation, 60 days orientation and annual orientation.
  • Keep employee counselings and warnings data base up to date.
  • Perform employment verifications for current and past employees/clients via mail, fax, email and in person.

Education

GED -

Austin Community College
Austin, TX
09.2004

No Degree - Business Administration

Universidad Autonoma De Nuevo Leon
Nuevo Leon, MX
11.2001

Skills

  • Vendor Relationship Management
  • Analytical and Methodical
  • Attention to Detail
  • Quick Learner
  • Team Collaboration
  • Software Management
  • Application Configuration
  • Technical Troubleshooting

Certification

  • SHRM Certification - Test scheduled for Dec 4th.

Languages

Spanish
Native or Bilingual

Timeline

Business Systems Administrator

Southwest Key Programs
06.2021 - Current

HRIS Administrator

Southwest Key Programs
02.2019 - 06.2021

HR Administrator

Southwest Key Programs
04.2016 - 02.2019

HR Specialist

Southwest Key Programs
10.2015 - 04.2016

HR Filing Clerk

Southwest Key Programs
09.2015 - 10.2015

Bilingual Administrative Assistant

Goodwill Central Texas
03.2014 - 09.2015

GED -

Austin Community College

No Degree - Business Administration

Universidad Autonoma De Nuevo Leon

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Claudia Fernandez