Gregorio Canales Jr
217 Javier Vega Jr ST La Feria ,TX
Summary
Seeking employment as an entry level welder with a company that provides lots of opportunities to develop my skills and knowledge in the field. Adapt quickly to new enviroments, Follow adherence to any schedule given. Approachable and very professional.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Cici's Pizza Buffet
Harlingen, TX
01.2024 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
Fitter Helper
welding works
Brownsville, TX
07.2023 - 09.2023
- Kept business entrances clean, tidy and professional in appearance.
- Held or supplied tools, parts and supplies for other workers.
- Connected or disconnected wiring, piping and tubing using hand or power tools.
- Read blueprints and drawings and took measurements to plan layout and procedures.
- Operated manual and semi-automatic welding equipment in vertical, horizontal and overhead positions.
- Prepared broken parts for welding by properly grooving and scarfing surfaces.
- Monitored fitting, burning and welding processes to avoid overheating parts, warping, shrinking, distortion and expansion of materials.
- Operated manual and semi-automatic welding equipment to fuse metal segments together.
- Determined welding strategies using metallurgy knowledge, geometry and welding techniques.
- Welded components in flat, vertical or overhead positions.
- Welded fabrication materials, continuously checking for safety and quality.
Cashier
CiCis Pizza
Harlingen, TX
03.2023 - 05.2023
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures and customer services.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Learned roles of other departments to provide coverage and keep store operational.
- Used suggestive selling techniques to promote add-on sales.
Call Center Representative
Qualfon Call Center
Harlingen, TX
11.2021 - 02.2023
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Managed customer expectations by clarifying needs, identifying options and recommending products and services.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Documented customer correspondence in CRM to track requests, problems and solutions.
- Updated customer accounts, addresses and contact information within call management databases.
- Met and communicated with vendors to monitor product shipments, prices and backorders.
Fitter Helper
Keppel Amfels
Brownsville, TX
08.2021 - 11.2021
- Inspected finished work to verify adherence to requirements and specifications.
- Lifted and moved tools, equipment, new items and parts into place.
- Fabricated parts by using personal expertise, advanced machinery and specific production instructions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Exceeded customer satisfaction by finding creative solutions to problems.
Call Center Representative
ACT
Harlingen, TX
06.2021 - 08.2021
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Managed customer expectations by clarifying needs, identifying options and recommending products and services.
- Audited customer account information to identify issues and develop solutions.
- Handled escalated customer service concerns to preserve customer satisfaction and maintain long-term business relationships.
- Met and communicated with vendors to monitor product shipments, prices and backorders.
- Updated customer accounts, addresses and contact information within call management databases.
Structure Welder
Keppel's amfels
Brownsville , TX
12.2018 - 06.2020
- Applied knowledge of metallurgy, geometry and welding techniques to determine optimal welding strategies.
- Obtained desired configurations by clamping and tack-welding components.
- Scraped off excess spatter and other materials using portable grinders and arc-cutting equipment.
- Removed loose materials and thick scale, slag or rust to prepare material surfaces for welding.
- Adjusted gas flow and pressure to create and maintain desired flames.
- Set up and operated welding equipment to complete all welding projects on-time.
- Prevented distortion of parts by monitoring fitting, burning and welding processes.
- Kept complete set of tools and gear for use on each job, including hammers, stinger and socket set.
- Used correct techniques for particular metal types, including aluminum and steel.
- Checked tools, equipment and safety gear for proper performance.
- Maintained clean and tidy work area.
- Inspected and repaired components to implement corrective action.
- Set up equipment and welded parts according to welding chart specifications and type.
- Welded [Type] materials using [Tool], continuously checking for safety and quality.
- Maximized shop organization and equipment lifespan by maintaining equipment.
Education
High School Diploma -
La Feria High School
2006
Certification for welding - Welding
Southern Careers Instituite
2018
Skills
- Customer service
- Fabricator
- Computer skills
- Assistant
- Inventory Accountant
- Shop safety
- Equipment setup
- Grinding work
- Tool repair and maintenance
- Shaping and cutting
- Clamping understanding
- Flux core (FCAW) welding
- Stick Welding
- Cash Handling
- Problem Solving
- Payment Processing
- Cash Register Operations
- Honest and Dependable
- Cleaning and Sanitizing
- Call Response and Transfer
- Cash Drawer Balancing
- Cash Management
- ID Verification
- Merchandise Restocking
References
- Jose Reyes, Welding instructor, Employer Southern carrers institute, Phone # 956-564-2902
- Efrain G. Rodriguez, Welding instructor, Southern careers Instituite, phone # 956-475-6560, efrain.rodriguez@scitexas.edu
- Munday lopez, Coworker of Amfels Phone number 956-800-7015 Email mundaylopez@yahoo.com
- Rick Ortega, Classmate, Southern Careers Institute , phone # 956-291-2764, Papaguapo6@gmail.com
- Victor Guillen, Cici's Pizza Store Manager, Phone # 956-622-9023 Store Phone # 956-425-4097
Certification
Welding certificate, November 2018 Southern Career Instituted
Personal Information
- Loyal and very easy to get along with. Very hard worker and dedicate all my time and energy into my career. Friendly towards others and love to learn new skills. Welding is a career I want to excel in and learn as much as i can to hone my skills.
Timeline
Cashier
Cici's Pizza Buffet
01.2024 - Current
Fitter Helper
welding works
07.2023 - 09.2023
Cashier
CiCis Pizza
03.2023 - 05.2023
Call Center Representative
Qualfon Call Center
11.2021 - 02.2023
Fitter Helper
Keppel Amfels
08.2021 - 11.2021
Call Center Representative
ACT
06.2021 - 08.2021
Structure Welder
Keppel's amfels
12.2018 - 06.2020
High School Diploma -
La Feria High School
Certification for welding - Welding
Southern Careers Instituite
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