Summary
Overview
Work History
Education
Skills
Timeline
Generic

Claudia Gutierrez

Los Angeles,CA

Summary

With over a decade of experience in customer service, I have developed a deep understanding of the industry and its best practices. Throughout my career, I have refined my skills in delivering exceptional support and ensuring customer satisfaction. I have a proven track record of providing high-quality service, efficiently resolving issues, and maintaining positive client relationships. My extensive knowledge and dedication to delivering outstanding customer experiences make me a valuable asset to any organization.

Overview

21
21
years of professional experience

Work History

Sales Associate

Sees Candies
Los Angeles, CA
02.2018 - 10.2022

Maintained high standards in customer service.

Cashier operations.

Inventory management.

Front End Associate

Victor Benes Bakery
Los Angeles, CA
06.2017 - 01.2018

Customer service and support.

Operated a cashier.

Performed barista duties.

Amazon

Warehouse Associate
San Bernardino, CA
01.2013 - 05.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Retail Supervisor

Anna’s Linens
San Bernardino, CA
02.2002 - 06.2016
  • Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
  • Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
  • Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.

Education

Licensed Vocational Nurse - Nursing

Summit Career College
San Bernardino, CA
11.2016

High School Diploma - General Studies

Fontana High School
Fontana, CA
06.1999

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving

Timeline

Sales Associate

Sees Candies
02.2018 - 10.2022

Front End Associate

Victor Benes Bakery
06.2017 - 01.2018

Amazon

Warehouse Associate
01.2013 - 05.2017

Retail Supervisor

Anna’s Linens
02.2002 - 06.2016

Licensed Vocational Nurse - Nursing

Summit Career College

High School Diploma - General Studies

Fontana High School
Claudia Gutierrez