Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Claudia Hazan

Oceanside,CA

Summary

Dental Treatment Coordinator with experience in coordinating and managing dental treatment plans for patients. Skilled in discussing treatment options, financial arrangements and insurance coverage with patients. Proven ability to multitask and work effectively in a fast- paced environment.

Overview

18
18
years of professional experience

Work History

Front Office Coordinator

Dr. Nelson Howard Cosmetic Dentistry
01.2025 - 05.2025
  • Answered telephone calls to offer office information, answer questions, intake new patients and direct calls to staff.
  • Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
  • Drafted and presented treatment plans to patients, provided insurance breakdowns and educate patients on benefit coverage.
  • Managed office logistics by scheduling appointments, maintaining records and collecting payments.

Dental Treatment Coordinator

Encinitas Dental Art
03.2024 - 09.2024
  • Develop strategies to reduce appointment no-show rates and improve overall patient satisfaction through effective communication and follow-up
  • Educate patients on treatment options, procedures and costs, facilitating informed decision-making
  • Coordinate with insurance companies to verify coverage and process claims for seamless billing procedures
  • Administer exceptional customer service to address patient concerns/inquiries enhancing patient satisfaction levels

Patient Coordinator

Alexus Medspa and Surgery Center
02.2022 - 03.2024
  • Communicated effectively with patients to coordinate appointments, answer inquiries and address concerns in a timely professional manner
  • Developed efficient scheduling processes to maximize patient satisfaction and optimize provider availability
  • Drafted medical consents for surgery and collected final payment
  • Increased sales by 10% by filling surgery calendar monthly

Corporate Flight Attendant

Jet Edge International
09.2017 - 02.2022
  • Provided executive customer service and confidentiality of high-profile clientele
  • Managed catering orders from various venders, and oversaw inventory
  • Completed expense reports for catering, rental cars, and hotel stays in timely manner

Event Coordinator

La Costa Resort and Spa
03.2007 - 05.2017
  • Organized a wide range of corporate events, ensuring seamless coordination from inception to completion
  • Managed logistics such as transportation arrangement, venue selection and booking
  • Secured favorable contracts with vendors

Education

Bachelors of Arts - Communications

Cal State San Marcos
08.2011

Skills

  • Medical Terminology
  • Strong Attention to Detail
  • Organizational Skills
  • Computer Skills/Dentrix
  • Communication
  • Cosmetic Dentistry
  • Fluent in Spanish
  • Schedule coordination

Languages

Spanish
Professional Working

Timeline

Front Office Coordinator

Dr. Nelson Howard Cosmetic Dentistry
01.2025 - 05.2025

Dental Treatment Coordinator

Encinitas Dental Art
03.2024 - 09.2024

Patient Coordinator

Alexus Medspa and Surgery Center
02.2022 - 03.2024

Corporate Flight Attendant

Jet Edge International
09.2017 - 02.2022

Event Coordinator

La Costa Resort and Spa
03.2007 - 05.2017

Bachelors of Arts - Communications

Cal State San Marcos