Claudia Lacoskie
Jacksonville
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
24
24
years of professional experience
Work History
POD General Manager/District Trainer
Leslie's Pool Supplies
10.2023 - Current
- Managed P&L objectives for two store locations
- Managed my team, fostering a positive work environment and high employee satisfaction.
- Responsible for hiring, training and appraisals of my store team.
- As District trainer, responsible for training, encouraging and mentoring District team.
- Developed and implemented strategies to increase sales and profitability.
- Leading team in the implementation of company merchandising plans and operations
Senior Store Manager/District Trainer
Leslie's Pool Supplies
02.2015 - 10.2023
Store Manager
Leslie's Pool Supplies
06.2010 - 02.2015
Store Manager in Training
Leslie's Pool Supplies
05.2009 - 06.2010
Senior Sales Manager
JCPenney
01.2001 - 04.2009
- Managed P&L objectives for area of responsibility. Managed $10 million in department sales.
- Responsible for the hiring, training and appraisals of team, including sales staff and 4 supervisors.
- Implemented company merchandising plans and operations. Including advising sets,planograms and visuals.
- Overseeing replenishment of the sales floor, merchandising sets, pricing and signing, and stockroom maintenance.
- Performed Manager of the Day duties, as acting Store Manager, when on duty.
Education
Associate of Arts - Fashion Merchandising
Brooks College
Long Beach, CA06-1990
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Training and coaching
- Motivation
Accomplishments
- Leslie's District of the Year 2016
- Leslie's President's Club 2017
- JCPenney Employee of the Year 2004
Timeline
POD General Manager/District Trainer
Leslie's Pool Supplies
10.2023 - Current
Senior Store Manager/District Trainer
Leslie's Pool Supplies
02.2015 - 10.2023
Store Manager
Leslie's Pool Supplies
06.2010 - 02.2015
Store Manager in Training
Leslie's Pool Supplies
05.2009 - 06.2010
Senior Sales Manager
JCPenney
01.2001 - 04.2009
Associate of Arts - Fashion Merchandising
Brooks College
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