Claudia Miller
San Antonio,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
Next Level Urgent Care
San Antonio, TX
07.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Verified patient insurance coverage and collected required co-payments.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Plasma Center Technician
BioLife Plasma Services
San Antonio, TX
02.2022 - 07.2023
- Increased single-stick success and maintained a draw rate of 13 patients per hour by using efficient and painless techniques
- Followed all phlebotomy safety regulations, including the proper use of PPE, OSHA cleanliness standards, handling of biohazard materials, and blood disposal methods.
CNA - Certified Nursing Assistant
Sunrise Nursing & Rehab Center
09.2022 - 02.2023
- Provided resident-centered care and daily living assistance to 25+ residents.
Direct Care Staff
CALAB Inc
02.2015 - 07.2019
- Provided direct care for individuals with intellectual and developmental disabilities residing in group homes
- This included assisting them with feeding themselves, showering, cleaning, toileting, preparing meals, etc.
Customer Service Representative/Cashier
Domino's Pizza (E.M. PIZZA, INC.)
04.2013 - 12.2015
- Answered phone calls, took orders, prepared food, helped maintain a clean workplace, handled transactions, in charge of cash register, handled upset customers.
Education
Associate in Science (AS) in Pre-nursing -
Northwest Vista College
San Antonio, TX05.2024
Certificate in Nurse Aid -
Institute of Allied Health
San Antonio, TX08.2022
Certificate in Phlebotomy -
Texas School of Phlebotomy
China Grove, TX07.2021
Skills
- Customer Service Skills
- People Skills
- Team Player
- Problem Solving
- Venipuncture (2 years)
- Maintain Medical Records (2 years)
- Finger and Heel Sticks (2 years)
- Phlebotomy
- Vital signs
- Medical terminology
- Medical records
- Patient care
- Caregiving
- Medication administration
Certification
- Certified Phlebotomy Technician
- Basic Life Support (BLS)
- Certified Nursing Assistant (CNA)
- State Tested Nursing Assistant
- BLS Certification
Timeline
Medical Assistant
Next Level Urgent Care
07.2023 - Current
CNA - Certified Nursing Assistant
Sunrise Nursing & Rehab Center
09.2022 - 02.2023
Plasma Center Technician
BioLife Plasma Services
02.2022 - 07.2023
Direct Care Staff
CALAB Inc
02.2015 - 07.2019
Customer Service Representative/Cashier
Domino's Pizza (E.M. PIZZA, INC.)
04.2013 - 12.2015
Associate in Science (AS) in Pre-nursing -
Northwest Vista College
Certificate in Nurse Aid -
Institute of Allied Health
Certificate in Phlebotomy -
Texas School of Phlebotomy