Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

CLAUDIA PUCCI

Summary

Certified Medical Assistant with relevant experience in fast-paced healthcare settings. Strong background in patient care, medical terminology, and electronic health record systems. Ability to manage multiple tasks simultaneously and adapt to changing environments or demands.

Overview

10
10
years of professional experience

Work History

Medical Assistant

La Clinica
Ashland
01.2023 - Current
  • Assisting in the examination and treatment of patients under the direction of a physician.
  • Performing EKGs, audiometric testing, vaccinations, and administering medication.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Documented notes during patient visits.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Prepared treatment rooms for patient examinations.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Educated patients about medications, procedures and physician's instructions.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Organized patient charts before each day's clinic sessions began.
  • Collected samples from patients for laboratory testing purposes.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.

Medical Assistant

One Peak Medical
Ashland
01.2023 - 12.2023
  • Maintaining accurate records of patients care, conditions, progress, and concerns.
  • Testing and recording blood sugar.
  • Performing a foot exam.
  • Updating surgeries, new medical diagnoses, prescriptions, tests, labs, and procedures.
  • Working directly with physicians to educate patients about nutrition and exercise.
  • Assisting the physician during procedures.
  • Nutrition injections.
  • Semaglutide injections.
  • Administered medications under physician's supervision.
  • Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Filed insurance claims forms in accordance with applicable regulations.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Organized charts, documents and supplies to maintain team productivity.

Medical Assistant

Asante APP INT MED
Ashland
01.2021 - 12.2022
  • Registered new patients into practice management software program accurately entering demographic information.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Documented notes during patient visits.
  • Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Contacted medical facilities to schedule patients for admission.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Handled general office duties to support administrative staff during peak hours.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Medical Assistant

Jefferson Neurology
Ashland
01.2017 - 12.2020
  • Responsible for managing specialty pharmaceuticals, imaging authorizations, and ordering.
  • Verify the patient's demographic and insurance eligibility, and update the patient's records.
  • Coding, scheduling appointments, coordinating hospital admissions, and laboratory services.
  • Transmitting prescription refills.

Licensed Chiropractic Assistant

Roberts Chiropractic
Ashland
01.2016 - 12.2016
  • Managed inventory of office and treatment supplies, ensuring adequate stock.
  • Accurately entered data into computer systems related to patient visits or treatments received.
  • Processed orders for medical supplies and lab equipment.
  • Acquainted patients with therapy procedures by explaining purpose and results of exercises.
  • Provided assistance with other duties as assigned by chiropractor or office manager.
  • Conducted follow up calls to ensure that patients are recovering well from treatments.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Performed electric muscle stimulation, massage and mechanical traction therapies on patients under doctor supervision.
  • Assisted chiropractors with treatments including applying hot and cold packs, ultrasound therapy or electrical stimulation.

Ophthalmic Assistant

Siskiyou Eye Center
Ashland
01.2015 - 12.2016
  • Prepared exam rooms according to established protocols prior to each patient visit.
  • Applied eye drops and medications as prescribed by the ophthalmologist.
  • Determined most appropriate tools and treatments for specific eye problems.
  • Completed patient histories by asking probing questions about family medical conditions, past ocular history and previous surgical procedures.
  • Demonstrated proper lens insertion techniques to patients for contact lenses.
  • Administered topical anesthetics prior to various ophthalmic procedures.
  • Prepared patients and administered basic eye exam tests.
  • Conducted visual field tests to detect abnormalities in peripheral vision.
  • Instructed and educated patients on prescriptions and provider instructions to optimize treatment plans.
  • Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.
  • Cleaned and performed minor maintenance on examination equipment and glasses.
  • Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
  • Maintained smooth patient flow throughout facility, promoting efficient overall operations.
  • Conducted tonometry or tonography tests to measure intraocular pressure.

Education

CCMA Certification -

01.2023

First Aid, CPR and AED training -

American Red Cross
Oregon
01.2023

Aesthetician School - Makeup artistry, including several techniques for dry and oily skin, anti-aging, and couperose skin, Circulatory massage, Lymphatic massage, Bio-energetic massage, Indian anti-aging massage, Waxing, Manicure, and Pedicure, Anatomy and Physiology

Carisma
Italia
01.2013

Certificate in Spa Services - 100 hours covering a variety of treatments offered in spa using natural and organic products, Classes in Hydrotherapy, Aromatherapy, Paraffin, Body Scrubs, Seaweed, Mud, Herbal Wraps, Indian Herbal Body Treatment, Dry Brushing, Lymphatic Dry Brushing, Face, Hand & Foot Treatments

California Institute of Massage and Spa Services
California
01.2008

Certificate in Swedish Massage - 150 hours in Swedish Massage and 50 hours training, Exam in anatomy and kinesiology, Specialized courses in Deep Tissue, Sport Massage, Pregnancy Massage, Chair Massage, Business and professional ethics, Meridian Theory, Acupressure, Element Chinese Medicine, Oncology/Serious Illness

Massage Center of Sebastopol
California
01.2007

Certificate in Shiatsu Practitioner - 150 hours training in Acupressure and Zen Shiatsu, 50 hours of clinical trials that were followed and documented by supervisor, Zen Shiatsu, Ashiatsu, Tui Na Chinese Massage, Business & Ethics, Anatomy, Reflexology

Institute of Acupressure and Shiatsu
California
01.2006

University of Florence
Florence, Italy

Skills

  • Medical terminology proficiency
  • Procedure assistance
  • EKG set up and monitoring
  • Certified in basic life support (BLS)
  • Anatomy and physiology
  • Reliable team player
  • Intake control
  • Patient-focused care
  • Prescription refills
  • Medical supply inventory
  • Professionalism and ethics
  • CPR
  • Chaperone certificate

Languages

Italian
Native/ Bilingual
Spanish
Professional

Timeline

Medical Assistant

La Clinica
01.2023 - Current

Medical Assistant

One Peak Medical
01.2023 - 12.2023

Medical Assistant

Asante APP INT MED
01.2021 - 12.2022

Medical Assistant

Jefferson Neurology
01.2017 - 12.2020

Licensed Chiropractic Assistant

Roberts Chiropractic
01.2016 - 12.2016

Ophthalmic Assistant

Siskiyou Eye Center
01.2015 - 12.2016

CCMA Certification -

First Aid, CPR and AED training -

American Red Cross

Aesthetician School - Makeup artistry, including several techniques for dry and oily skin, anti-aging, and couperose skin, Circulatory massage, Lymphatic massage, Bio-energetic massage, Indian anti-aging massage, Waxing, Manicure, and Pedicure, Anatomy and Physiology

Carisma

Certificate in Spa Services - 100 hours covering a variety of treatments offered in spa using natural and organic products, Classes in Hydrotherapy, Aromatherapy, Paraffin, Body Scrubs, Seaweed, Mud, Herbal Wraps, Indian Herbal Body Treatment, Dry Brushing, Lymphatic Dry Brushing, Face, Hand & Foot Treatments

California Institute of Massage and Spa Services

Certificate in Swedish Massage - 150 hours in Swedish Massage and 50 hours training, Exam in anatomy and kinesiology, Specialized courses in Deep Tissue, Sport Massage, Pregnancy Massage, Chair Massage, Business and professional ethics, Meridian Theory, Acupressure, Element Chinese Medicine, Oncology/Serious Illness

Massage Center of Sebastopol

Certificate in Shiatsu Practitioner - 150 hours training in Acupressure and Zen Shiatsu, 50 hours of clinical trials that were followed and documented by supervisor, Zen Shiatsu, Ashiatsu, Tui Na Chinese Massage, Business & Ethics, Anatomy, Reflexology

Institute of Acupressure and Shiatsu

University of Florence

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