Summary
Overview
Work History
Education
Skills
Timeline
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Claudia Reyna

Austin,TX

Summary

Retail sales person versed in product placement and merchandising. I take great pride in being a responsible employee, consistently demonstrating a strong work ethic in all my roles. No matter the challenges, I approach my tasks with resilience and determination, always striving to exceed expectations. I am optimistic about my future and look forward to the opportunities that await me.

Overview

12
12
years of professional experience

Work History

Sales Associate

Kohl's
05.2020 - 12.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Beauty Advisor

Sally’s Beauty Supplies
06.2018 - 01.2020
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.

Beauty Advisor

Planet Beauty
02.2016 - 11.2017
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Maintained counter and display areas for cleanliness and organization.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.

Medical Assistance Intern

U.S Healthworks Medical Group
02.2015 - 02.2016
  • General introduction for medical assistant, front office and back office work.
  • Taking vitals for patients, rooming patients, asking questions from paper and computer, shadowing interns.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience using various software programs. .

Customer Service Cashier

Panera Bread
11.2013 - 02.2015
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints and maintained clean and tidy checkout area.

Sales Associate

Forever 21
09.2010 - 05.2012
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Handled cash transactions, cashier work.

Education

No Degree - Medical Assistant

Career Care Institute
Camarillo, CA
06-2016

High School Diploma -

Adolfo Camarillo High School
Camarillo, CA
06-2009

Skills

  • Customer service
  • Teamwork and collaboration
  • Cash handling
  • Money handling
  • Verbal/written communication
  • Product recommendations
  • Vital and CPR
  • Computer proficiency
  • Communication skills

Timeline

Sales Associate

Kohl's
05.2020 - 12.2022

Beauty Advisor

Sally’s Beauty Supplies
06.2018 - 01.2020

Beauty Advisor

Planet Beauty
02.2016 - 11.2017

Medical Assistance Intern

U.S Healthworks Medical Group
02.2015 - 02.2016

Customer Service Cashier

Panera Bread
11.2013 - 02.2015

Sales Associate

Forever 21
09.2010 - 05.2012

No Degree - Medical Assistant

Career Care Institute

High School Diploma -

Adolfo Camarillo High School

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Claudia Reyna