Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Claudia Santana

Corpus Christi,TX

Summary

Hardworking and honest person, looking for a suitable opportunity to build on my knowledge and develop as a person. With experience in a team environment, I have the ability to follow schedules, regulations, and dress codes. Efficient worker who demonstrates strong time management and prioritization skills. Bringing a strong work ethic, interpersonal skills, and costumer service expertise.

Overview

6
6
years of professional experience

Work History

Office Assistant

Texas A&m University-corpus Christi
09.2022 - 10.2023
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.

Intramural Sports Official

Texas A&M University - Corpus Christi
09.2022 - 10.2022
  • Ensured player safety by monitoring equipment usage, court conditions, and proper warm-up techniques.
  • Maintained accurate game records for league standings, player statistics, and game results.
  • Supported event success with efficient setup and breakdown of game equipment and facilities as needed.
  • Enhance participant satisfaction by promptly addressing concerns or issues related to gameplay or facility conditions.
  • Kept track of time and scores during games

Dining Services Student

Bluefield College
08.2021 - 05.2022
  • Enhanced dining experience by providing exceptional customer service and maintaining a clean and welcoming environment.
  • Contributed to increased sales by upselling menu items and promoting daily specials.
  • Ensured food quality and safety by adhering to proper food handling procedures.
  • Streamlined meal preparation process by efficiently organizing ingredients, utensils, and equipment for easy access.
  • Assisted in reducing food waste by implementing portion control and monitoring inventory levels.
  • Supported team members during peak hours, ensuring timely service and smooth operations.
  • Demonstrated flexibility in work schedule by adapting to varying shifts as needed, supporting overall staffing needs of the establishment.

Graduate Assistant

Texas A&m University-corpus Christi
11.2022 - Current
  • Assisted head coach in planning and executing practice sessions for enhanced team coordination.
  • Enhanced team communication by facilitating regular meetings and encouraging open dialogue among players.
  • Developed strong relationships with athletes, fostering a supportive environment conducive to growth and success on the field.
  • Implemented effective game strategies by analyzing opponent''s tactics and adjusting team''s approach accordingly.
  • Ensured player well-being by monitoring health, fitness levels, and academic progress throughout the season.
  • Assisted head coach in resolving conflicts between teammates when necessary, contributing towards healthy team dynamics.
  • Actively participated in professional development opportunities for continued growth as a coach, applying new knowledge towards team success.

Student Phonathon Caller

Bluefield College
03.2020 - 05.2022
  • Increased donor contributions by effectively communicating the importance of fundraising campaigns to prospective donors.
  • Met and exceeded call quotas through consistent and efficient call handling during phonathon sessions.
  • Strengthened relationships with alumni by providing updates on university achievements and maintaining a positive, conversational tone.
  • Enhanced donor engagement by utilizing strong listening skills and addressing concerns or questions thoroughly.
  • Improved campaign awareness by explaining the impact of specific programs funded through donations during conversations with potential supporters.
  • Assisted in training new callers on effective techniques for soliciting donations, leading to improved team performance over time.

Fitness Center Attendant

Trinity Valley Community College
03.2018 - 05.2020
  • Welcome members and visitors to gym and provided accurate information concerning available programs and activities.
  • Enhanced member experience by providing exceptional customer service and maintaining a clean, welcoming fitness center environment.
  • Increased member retention through timely addressing of concerns and proactively assisting members with their workout needs.
  • Re-racked weights to maintain neat, organized and clean gym .
  • Cleaned and sterilized gym equipment multiple times throughout shift to decrease amount of harmful bacteria.
  • Maintained professional tone at all times, including peak risk hours.

Education

Master of Science - Exercise Physiology & Kinesiology

Texas A&M University - Corpus Christi
Corpus Christi, TX

Bachelor of Science - Business Administration And Management

Bluefield College
Bluefield, VA
05.2022

Associate of Arts - Liberal Arts And General Studies

Trinity Valley Community College
Athens, TX
05.2020

Skills

  • Time management
  • Attention to detail
  • Adaptability
  • Self-Motivation
  • Teamwork & Collaboration
  • Customer Service
  • Data Entry

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Graduate Assistant

Texas A&m University-corpus Christi
11.2022 - Current

Office Assistant

Texas A&m University-corpus Christi
09.2022 - 10.2023

Intramural Sports Official

Texas A&M University - Corpus Christi
09.2022 - 10.2022

Dining Services Student

Bluefield College
08.2021 - 05.2022

Student Phonathon Caller

Bluefield College
03.2020 - 05.2022

Fitness Center Attendant

Trinity Valley Community College
03.2018 - 05.2020

Master of Science - Exercise Physiology & Kinesiology

Texas A&M University - Corpus Christi

Bachelor of Science - Business Administration And Management

Bluefield College

Associate of Arts - Liberal Arts And General Studies

Trinity Valley Community College
Claudia Santana