Claudia Trevino
Summary
Driven sales associate with proven expertise in customer service and cash handling, honed at V&M Prints Harlingen and James Avery Jewelry. Excelled in fostering team collaboration and enhancing store performance through effective problem-solving and product knowledge. Demonstrated a commitment to achieving sales targets and improving customer satisfaction, ensuring repeat business and financial accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Sales Associate
V&M Prints Harlingen
10.2022 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
James Avery Jewelry
12.2019 - 10.2022
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Education
Associate of Science - Biology
Texas State Technical College - Harlingen
Harlingen, TX02.2023
High School Diploma -
Mercedes High School
Mercedes, TX05.2013
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Reliable and punctual
- Cash Handling
- Verbal/written communication
- Team Leadership
- Decision-Making
- Product Knowledge
Gardening and Crafting
I enjoy Gardening and changing my flowers/fruits/vegetables with the different seasons
I craft alot! It's a hobby I picked up which helped with my sons school activities and holiday events.
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Sales Associate
V&M Prints Harlingen
10.2022 - 12.2023
Sales Associate
James Avery Jewelry
12.2019 - 10.2022
Associate of Science - Biology
Texas State Technical College - Harlingen
High School Diploma -
Mercedes High School