Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic

CLAUDIA JEABETH GARCIA

Chandler

Summary

Ambitious Senior Account Executive offering several years of experience in lead generation and revenue development. Productive and dedicated sales leader with superior knowledge of products. Prepared to take on challenging professional demands and opportunities to expand territories.

Overview

26
26
years of professional experience

Work History

Senior Account Executive - Midmarket

Indeed.com
Scottsdale
09.2023 - Current
  • Manage a diverse portfolio of high-value midmarket client accounts, acting as the primary strategic advisor to drive client success and revenue growth.
  • Develop and execute customized sales strategies to meet and exceed ambitious sales targets and quarterly quotas.
  • Identify new business opportunities through upselling, cross-selling, and prospecting within existing and new accounts.
  • Deliver compelling presentations and proposals tailored to client needs, showcasing Indeed's comprehensive hiring solutions.
  • Negotiate contracts and pricing agreements that maximize client value while ensuring profitability.
  • Collaborate cross-functionally with marketing, product, and customer success teams to optimize service delivery and client satisfaction.
  • Mentor and coach junior account executives to enhance team performance and client engagement.
  • Track market trends and competitor activity to maintain competitive advantage and identify emerging client needs.

Senior Client Activation and Development Specialist

Indeed.com
Scottsdale
09.2021 - 09.2023
  • Achieved recognition as the #1 Senior Client Activation and Development Specialist in the U.S. for 2023.
  • Conducted regular account reviews, identifying upselling and cross-selling opportunities that increased client revenue.
  • Delivered tailored presentations and proposals addressing client business needs and objectives.
  • Negotiated contracts and pricing agreements ensuring mutually beneficial outcomes.
  • Analyzed market and competitor trends to refine sales tactics and improve client engagement.
  • Streamlined inquiry response processes, improving client trust and service reliability.
  • Maintained detailed CRM records, enabling seamless account management across teams.
  • Led training sessions for junior team members on best practices in client development and sales strategy.
  • Managed a diverse client portfolio, providing high-quality, personalized service to meet specific client needs.
  • Assisted operations managers with client development plan creation and program execution.

Senior Enrollment Counselor

University of Phoenix
Phoenix
02.2006 - 09.2021
  • Managed a caseload of applicants from inquiry through enrollment, providing personalized support and guidance for optimal outcomes.
  • Enhanced student enrollment by developing and implementing effective recruitment strategies targeting diverse populations.
  • Increased diversity within incoming classes by targeting underrepresented populations through outreach efforts.
  • Assisted in planning and executing annual recruitment events, increasing yield rates among admitted students.
  • Mentored new Enrollment Counselors in best practices for relationship-building and recruitment techniques.
  • Optimized CRM system usage to track prospect engagement, allowing for targeted communication strategies.
  • Developed tailored communication plans to engage potential students at various decision-making stages.
  • Implemented student guidance plans fostering academic success and retention.

Military Intelligence Analyst

United States Navy
San Diego
07.1999 - 03.2005
  • Performed safety inspections and oversaw the safety of commercial maritime passengers.
  • Participated in search and rescue operations and contributed to seizure of million-dollar illegal narcotics shipments.
  • Maintained situational awareness using intelligence gathering techniques, enhancing operational success.
  • Collaborated with multi-agency task forces to address complex security challenges in high-pressure situations.

Education

Bachelor of Science - Health Administration

University of Phoenix
Tempe, AZ
01.2012

Bachelor of Science - Criminal Justice

University of Phoenix
Tempe, AZ
01.2009

Skills

  • Strategic Account Management
  • Revenue Growth & Sales Forecasting
  • Client Relationship Building & Retention
  • Consultative Selling & Negotiation
  • CRM Proficiency & Data Analytics
  • Mentorship & Team Leadership
  • Time Management & Multitasking
  • Effective Communication & Active Listening
  • Upselling and Cross-selling Strategies
  • Collaboration & Teamwork
  • Customer relationship management
  • Pipeline management
  • Team mentorship
  • Relationship building
  • Sales quota achievement
  • Pitch presentations

Accomplishments

  • Ranked #1 Senior Client Activation and Development Specialist in the United States for 2023 at Indeed.com
  • Delivered $911,000 in revenue in FY23 with a projected $1.3M for FY24
  • Consistently exceeded sales targets via upselling, cross-selling, and strategic client engagement
  • Mentored junior team members, fostering continuous learning and improved client management
  • Streamlined internal processes to reduce response time and increase client satisfaction
  • Successfully negotiated high-value contracts resulting in increased revenue and client retention
  • Spearheaded training programs to improve team knowledge of sales strategies and CRM tools

Languages

Spanish
Professional

References

References available upon request.

Timeline

Senior Account Executive - Midmarket

Indeed.com
09.2023 - Current

Senior Client Activation and Development Specialist

Indeed.com
09.2021 - 09.2023

Senior Enrollment Counselor

University of Phoenix
02.2006 - 09.2021

Military Intelligence Analyst

United States Navy
07.1999 - 03.2005

Bachelor of Science - Health Administration

University of Phoenix

Bachelor of Science - Criminal Justice

University of Phoenix

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