Claudia Lina Mendiola

• Processed client applications for nutritional assistance, ensuring accuracy and compliance with program guidelines.
• Coordinated scheduling of appointments, and improving client service efficiency.
• Maintained detailed records in WIC management system to support data integrity and reporting requirements.
• Assisted clients with education on nutrition and health resources, enhancing community outreach efforts.
• Completion of daily tasks, ensuring smooth office operations.
• Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Produces and proofs correspondence, reports, purchase orders, summaries, manuals, vouchers, records, and other related forms. • Answers inquiries regarding policies and procedures, assists the public and staff in filling out forms, and provides information to the public by mail or phone.
  • Posts information to agency records and modifies forms or records.
  • Files and maintains forms, records, and reports.
  • Performs data entry and retrieval.
  • May receive shipments and supplies, inspect for damage, and check for correct quality and quantity.
  • May maintain office schedules and appointments and provide notification of appointments.

• Perform back-up receptionist or telephone switchboard duties.
• Performs related work as assigned.
• Obtaining measurements of height, weight, and performing finger stick to obtain hemoglobin reading for infants, children 1-5 years old, and women.

Obtain lab specimens from clients

• Assisted physicians with patient examinations and procedures, ensuring optimal care delivery.
• Managed patient scheduling and follow-up appointments to enhance office efficiency.
• Prepared and maintained accurate medical records in compliance with regulatory standards.
• Educated patients on treatment plans and medication management to improve health outcomes.
• Implemented infection control protocols, contributing to a safer clinical environment for patients and staff.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
• Collected and documented patient medical information such as blood pressure and weight.
• Prepared lab specimens for diagnostic evaluation.
• Taught patients about medications, procedures, and care plan instructions.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.

• Performed medical records management, including filing, organizing and scanning documents.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
• Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
• Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
• Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
• Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
• Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Measured patient pulse oximetry.
• Assisted physicians with patient examinations and procedures, ensuring optimal care delivery.
• Obtained client medical history, medication information, symptoms, and allergies.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Collected and documented patient medical information such as blood pressure and weight.