Claudia Vanessa Hernandez
Hialeah,FL
Summary
Dynamic professional with a proven track record at Tommy’s and the Cultural Center, excelling in customer service and financial reporting. Demonstrated ability to enhance customer loyalty and streamline financial processes, showcasing a blend of empathy and work ethic. Skilled in reconciling accounts and fostering positive relationships, achieving significant improvements in customer satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Cashier
Tommy’s
12.2021 - Current
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Contador
Cultural Center
02.2018 - 10.2020
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Streamlined month-end closing processes, resulting in reduced time spent on financial reporting tasks.
- Collaborated with external auditors during the annual audit process to provide necessary documentation and address any concerns or findings promptly.
Education
Licenciado - Contabilidad Y Finanzas
Universidad De Camagüey
Camagüey, Cuba12.2021
Certificado - Administración
Centro De Orientación A La Mujer
Cuba02.2020
Certificado - Secretaría Ejecutiva
Centro De Orientación A La Mujer
Cuba02.2020
Certificado - Auditoría
Contraloria General
Cuba12.2014
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Languages
Inglés
Elementary
Additional Information
Idioma nativo: Español
Timeline
Cashier
Tommy’s
12.2021 - Current
Contador
Cultural Center
02.2018 - 10.2020
Licenciado - Contabilidad Y Finanzas
Universidad De Camagüey
Certificado - Administración
Centro De Orientación A La Mujer
Certificado - Secretaría Ejecutiva
Centro De Orientación A La Mujer
Certificado - Auditoría
Contraloria General
Similar Profiles
Evan WerniakEvan Werniak
Wash Associate at Tommy’s ExpressWash Associate at Tommy’s Express
Nathaniel AvilesNathaniel Aviles
Server at Tommy’s Tavern + TapServer at Tommy’s Tavern + Tap
Lucas O’BrienLucas O’Brien
Team Leader at Tommy’s Express Car WashTeam Leader at Tommy’s Express Car Wash