Implemented security measures such as firewall configuration and virus protection software installation and updates.
Participated in team meetings to discuss project status updates.
Assisted with the deployment of new applications and updates to existing applications.
Installed and configured hardware, software, systems, networks, printers, and scanners.
Troubleshot system issues related to network connectivity, software installation and configuration, printing using diagnostic tools such as PC Doctor or Windows Event Viewer.
Admissions Representative
Cienfuegos General Hospital
Cienfuegos, Cuba
08.2020 - 02.2021
Created daily logs of discharged patients and maintained a list of available beds at all times.
Provided customer service support by responding promptly to inquiries via phone or email.
Prepared discharge summaries for each patient prior to leaving the hospital.
Facilitated communication between various departments within the hospital concerning patient care needs.
Performed data entry tasks to update patient information in the hospital's database systems.
Coordinated with physicians, nurses, and other hospital staff to ensure proper admission of patients.
Education
Some College (No Degree) - Network Administration And Management
Universidad De Las Ciencias Informáticas
Havana, Cuba
Skills
Technical Support
Bilingual in English and Spanish
Troubleshooting and diagnostics
Computer and Microsoft Office Skills
Timeline
IT Technician
Cienfuegos Pediatric Hospital
03.2021 - 09.2022
Admissions Representative
Cienfuegos General Hospital
08.2020 - 02.2021
Some College (No Degree) - Network Administration And Management