Claudisha Edwards
Alvin,TX
Summary
Developed exceptional leadership and team management skills in fast-paced bar environment, ensuring seamless operations and high customer satisfaction. Expertise in inventory management, staff training, and customer engagement. Seeking to leverage these transferable skills to excel in new and challenging field.
Offering strong foundation in scientific principles and investigative techniques, eager to learn and develop in crime scene environment. Brings keen ability to quickly grasp new concepts and apply detailed observational and analytical skills. Ready to use and develop expertise in forensic procedures and evidence collection in Desired Position role.
Overview
10
10
years of professional experience
Work History
Bar Lead
Star Cinema Grill
League City, TX
08.2021 - Current
- Trained and mentored new bartenders, resulting in improved staff performance and overall team collaboration.
- Assisted in marketing efforts for the establishment by creating engaging social media content featuring signature cocktails and promotions.
- Enhanced guest experience by providing exceptional service and maintaining a clean, welcoming environment.
- Collaborated with the kitchen team to develop successful food pairings for featured drinks, enhancing the guest dining experience.
- Raised customer satisfaction scores by addressing concerns promptly and professionally.
- Ensured compliance with all local, state, and federal laws regarding alcohol service while effectively preventing overconsumption among patrons.
- Maximized profitability by closely monitoring labor costs, adjusting staffing levels accordingly during slow periods or high demand situations.
- Fostered a positive work environment that encouraged teamwork among bar staff through consistent support and open communication.
Head Waitress
Pop Top Burgers
Webster, TX
01.2019 - 05.2022
- Supervised server staff and simultaneously served personal section of tables.
- Maintained a clean and inviting dining area to enhance overall guest experience at the restaurant.
- Developed strong relationships with regular customers, fostering loyalty to the establishment.
- Greeted new customers, discussed specials, and took drink orders.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Implemented systems for tracking reservations and managing waitlist effectively during busy periods.
Service Representative
HEB Grocery Store
01.2020 - 01.2022
- Maintained productivity and quality standards at all times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
- Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
- Operated in dynamic, high-volume environments to provide skilled assistance to more than Number customers each day.
Children’s Church Preacher
Bethel Temple Church Of Christ
Memphis, TN
01.2015 - 12.2018
- Instituted comprehensive training programs for lay ministry leaders equipping them with the necessary skills to meet the needs of congregation members.
- Coordinated with local ministries and non-profit organizations to establish partnerships that benefited both the congregation and wider community.
- Championed community service initiatives encouraging congregation members to actively participate in local volunteer efforts benefiting those in need.
- Spearheaded fundraising campaigns that generated needed funds for building improvements or mission trips supporting global causes.
- Developed a successful program for integrating new members into the life of the church through small group involvement and volunteer opportunities.
- Provided pastoral care and support to congregation members during times of personal crisis, fostering a strong sense of community within the church.
Education
Bachelor’s Of Science In Criminal Justice - Science
American InterContinental University
Schaumburg, ILHigh School -
East High School
Memphis, TN05.2017
Skills
- Workplace safety
- Scheduling staff
- Staff leadership
- Communication
- Adaptability
- Interpersonal
- Problem Solving
Accomplishments
Graduated with at 3.0 on the Deans List
Timeline
Bar Lead
Star Cinema Grill
08.2021 - Current
Service Representative
HEB Grocery Store
01.2020 - 01.2022
Head Waitress
Pop Top Burgers
01.2019 - 05.2022
Children’s Church Preacher
Bethel Temple Church Of Christ
01.2015 - 12.2018
Bachelor’s Of Science In Criminal Justice - Science
American InterContinental University
High School -
East High School