Claudy Poteau
Orlando,FL
Summary
Dynamic and reliable sales associate with exceptional customer service skills honed at 7-Eleven. Proven ability to enhance customer satisfaction and streamline operations, ensuring accurate cash handling and efficient transactions. Recognized for building strong relationships and maintaining a clean, organized environment, contributing to a positive shopping experience.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
8
8
years of professional experience
Work History
Sales Associate
7-eleven
1450 Coral RIdge Drive
01.2025 - 07.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and timely service.
- Managed inventory by restocking shelves and organizing merchandise for optimal display.
- Maintained cleanliness and safety standards throughout the store environment.
- Implemented efficient stock rotation practices to reduce waste and maintain freshness of products.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Cashier
7-eleven
11595 Wiles Road, Coral Springs 33076
11.2024 - 07.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Maintained cleanliness and organization of the checkout area to enhance store presentation.
- Supported inventory management by restocking merchandise and monitoring shelf availability.
- Handled cash, credit, and electronic payments while adhering to company policies.
- Welcomed customers and helped determine their needs.
Busser
Crafty Crab
2019 N University Drive FL 33322
12.2024 - 03.2025
- Cleaned and organized dining areas to enhance guest experience and maintain restaurant standards.
- Assisted servers by delivering food and beverages efficiently, improving overall service flow.
- Maintained cleanliness of utensils and tableware to ensure compliance with health regulations.
- Collaborated with kitchen staff to expedite order delivery, minimizing wait times for guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Reset and cleaned tables quickly to prepare for new customers.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Supported team members with additional tasks, promoting a positive work environment.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Maintained welcoming restaurant atmosphere, contributing to positive customer experiences by keeping dining area neat.
Team Member
Papa John's Pizza
9440 W Commercial Blvd Sunrise FL 33351
10.2021 - 12.2024
- Enhanced customer satisfaction by providing exceptional service during peak hours.
- Streamlined pizza preparation processes to improve service speed and quality.
- Led team meetings to discuss performance goals and operational improvements.
- Implemented training programs for staff on new menu items and specials.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Addressed and resolved customer complaints in polite and professional manner.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
Cashier
Wingstop Restaurant
5720 N University Dr
05.2023 - 07.2024
- Collaborated with team members to optimize workflow during peak hours.
- Engaged in ongoing training to improve service delivery and operational knowledge.
- Implemented best practices for handling customer complaints and resolving issues promptly.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Front End Cashier
Walmart
4650 N University Drive, Coral Springs FL 33067
01.2022 - 06.2023
- Processed customer transactions efficiently using POS systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balance throughout shifts.
- Assisted in training new cashiers on operational procedures and best practices.
- Collaborated with team members to streamline checkout processes for improved efficiency.
- Ensured compliance with company policies and safety regulations during transactions.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
- Organized items on shelves to help customers locate products easily and quickly.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
- Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
Team Member
Papa John's Pizza
8016 W Mcnab Road North Lauderdale Florida 33068
03.2017 - 10.2019
- Trained new team members on food safety and operational procedures.
- Managed customer orders efficiently using point-of-sale systems.
- Collaborated with team to maintain cleanliness and organization of workstations.
- Assisted in inventory management and stock replenishment processes.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
Education
High School Diploma -
Piper High School
8000 NW 44th St, Sunrise 3335106-2017
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Outgoing personality
- Relationship building
- Reliable and punctual
- Exceptional customer service
- Flexible schedule
- Money handling
- Cash handling
- Stocking and receiving
- Cash register operation
- Cash handling accuracy
Languages
English
Professional Working
Timeline
Sales Associate
7-eleven
01.2025 - 07.2025
Busser
Crafty Crab
12.2024 - 03.2025
Cashier
7-eleven
11.2024 - 07.2025
Cashier
Wingstop Restaurant
05.2023 - 07.2024
Front End Cashier
Walmart
01.2022 - 06.2023
Team Member
Papa John's Pizza
10.2021 - 12.2024
Team Member
Papa John's Pizza
03.2017 - 10.2019
High School Diploma -
Piper High School