Clayton Ambrose
Nashville,TN
Summary
Accomplished Bar Shift Leader with a proven track record at The Goat, enhancing bar revenue through innovative promotions and specialty drinks. Expert in mixology and bar operations management, with a service-oriented mindset that excels in customer service and team development. Successfully upsold to exceed sales goals, demonstrating exceptional suggestive selling skills. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
7
7
years of professional experience
Work History
Bartender
TC Restaurant Group
06.2021 - Current
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Served high customer volumes during special events, nights, and weekends.
Lead Bartender
Bar Louie
02.2020 - 06.2021
- Closed out cash register and prepared cashier report at close of business.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Bar Shift Leader
The Goat
07.2017 - 02.2020
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
Education
Bachelor of Science - Organizational Communication
Middle Tennessee State University
Murfreesboro, TN12-2021
Skills
- Mixology
- Menu Memorization
- Bar restocking
- Beverage Preparation
- Suggestive Selling
- Service-oriented mindset
- Customer service expertise
- Team training and development
- Bar operations management
Timeline
Bartender
TC Restaurant Group
06.2021 - Current
Lead Bartender
Bar Louie
02.2020 - 06.2021
Bar Shift Leader
The Goat
07.2017 - 02.2020
Bachelor of Science - Organizational Communication
Middle Tennessee State University
Similar Profiles
Allison CarrikerAllison Carriker
Bartender at TC Restaurant Group (Jason Aldean's)Bartender at TC Restaurant Group (Jason Aldean's)
Tisha HeffronTisha Heffron
Server at Chart House RestaurantServer at Chart House Restaurant
‘Miami’ Jess Rusco‘Miami’ Jess Rusco
Bartender/Trainer Coordinator at Cold Beer Entertainment GroupBartender/Trainer Coordinator at Cold Beer Entertainment Group