Clayton Arnold
Marietta,GA
Summary
Skilled team member offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. Enthusiastic server experienced with cocktail service. Experienced providing timely service with enthusiasm and efficiency. Consistently acknowledged for maintaining superior service standards while exceeding sales goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Poor Calvin's
Atlanta, GA
08.2023 - Current
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Stayed informed about daily specials, new menu items, promotions.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
Server
Canoe Restaurant
Atlanta, GA
12.2022 - 04.2023
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Prepared tables, rolled silverware and expertly polished glassware for optimal presentation.
- Matched wines with menu items and guest preferences.
- Trained in wine and liquor service in order to provide full and positive experiences to guests.
Server
The Painted Pin
Atlanta, GA
10.2017 - 04.2022
- Informed customers of daily specials and signature menu items.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Operated POS terminals to input orders, split bills and calculate totals.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Trained new employees on restaurant procedures and plating techniques.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Provided exceptional service to high volume of daily customers.
Education
High School Diploma -
Walton High School
Marietta, GA04.2015
Skills
- Point of Sale (POS) System Operations
- Table Bussing
- Food Safety Understanding
- Special Dietary Requirements
- Dining Customer Service
- High-Volume Dining
- Liquor, Wine and Food Service
- Effective Customer Upselling
- Service Oriented
Certification
- Licensed Realtor with Better Homes and Gardens
Stay active and taking care of my 3 pets
- I got to the gym about 5 times a week and go hiking with my dog about once a week. I love to climb and indulge in any physical-oriented sport or activity that I am able to.
Timeline
Server
Poor Calvin's
08.2023 - Current
Server
Canoe Restaurant
12.2022 - 04.2023
Server
The Painted Pin
10.2017 - 04.2022
High School Diploma -
Walton High School
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