Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Hobbies
Timeline
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Clayton Brown

Centre Hall,PA

Summary

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Reliable, energetic Mechanic with passion for hands-on work. Identifies issues early and comes up with cost-effective solutions for client and business. Highly versatile and experienced with latest technology and advancements in mechanical industry.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Store Manager

Advance Auto Parts
11.2021 - Current
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Analyzed and interpreted store trends to facilitate planning.

Commercial Sales Manager

Advance Auto Parts
08.2017 - 11.2021
  • Developed strategic initiatives based upon company objectives aimed at accelerating growth.
  • Motivated team to meet and exceed sales goals.
  • Traveled to different companies to negotiate large sales.
  • Analyzed sales data and developing strategies and action plans.
  • Conducted research to develop detailed business plans for commercial opportunities and expansion.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Provided local market insight and identified trends.

Delivery Driver

Advance Auto Parts
12.2015 - 08.2017
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer businesses.
  • Fostered positive working relationships with regular customers.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Promoted products at stops along regular route.

Professional Carpet Cleaner

Stanley Steemer International
01.2015 - 12.2015
  • Cleaned home carpets, tile, grout, area rugs, mattresses and upholstery.
  • Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
  • Mixed water and chemicals in containers to prepare cleaning solutions.
  • Provided exceptional service for each customer to achieve complete satisfaction.
  • Operated steam cleaners to vacuum rugs and remove loosened dirt.
  • Performed specialty treatments on stains.
  • Operated extractor to remove excess suds and water from carpet and furniture.
  • Inspected cleaning sites to provide cost estimates to customers.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Informed customers about special promotions and provided detailed information for various products.
  • Demonstrated items to customers and created customer awareness, interest and sales.

Mechanic

Aa Taxi
01.2014 - 01.2015
  • Replaced damaged, missing or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Completed full vehicle inspections to check for leaks, damage or other issues of concern.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Inspected vehicles and evaluated condition of systems, equipment, lights and accessories.
  • Disassembled defective parts to make proper repairs.
  • Followed established safety procedures and techniques when working under lifted vehicles.
  • Utilized diagnostic equipment to evaluate mechanical problems in vehicles.

Warehouse Manager & General Laborer

C.I.E.S.C.O
01.2013 - 01.2014
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Completed timely logs and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Operated forklift to load and unload materials and equipment on trucks.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Communicated with equipment operators to effectively assign equipment and manage smooth materials movements.
  • Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
  • Completed on-site deliveries and coordinated with Foreman's of appropriate material location according to current construction requirements.
  • Implemented new working processes to deliver multiple improvements.

Warehouse Manager

ProBuild Building Supply
01.2010 - 01.2012
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
  • Completed timely anCleaned and maintained warehouse in compliance with OSHA safety standards.
  • d accurate daily logs to keep internal reporting accurate and track materials movements.
  • Operated forklift to load and unload materials and equipment on trucks.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Communicated with equipment operators to effectively assign equipment and manage smooth materials movements.
  • Determined materials needed for daily shift and loaded vehicles with equipment and supplies.

Education

High School Diploma -

Bald Eagle Area Jr/Sr High School
Wingate, PA
05.2009

Skills

  • Team Leadership
  • Staff Training
  • Staff Management
  • Time Management
  • Customer Service
  • Sales Expertise
  • Employee Motivation
  • Inventory Management
  • Goals and Performance
  • Loss Prevention Procedures
  • Maximizing Profitability
  • Delegating Work

Accomplishments

  • Increased sales by 20% by coaching department managers on new merchandising standards.
  • Managed a store that exceeded company expectations in sales category during every quarter of 2022.
  • Store of the quarter in a district of 15 Stores for quarter 4 of 2021 as well as quarters 1,3 & 4 of 2022.
  • Exceeded monthly store sales goals 14 months in a row.
  • Supervised team of 10 staff members.

Certification

  • Certified Forklift Operator, Probuild & C.I.E.S.C.O

Hobbies

Woodworking 

Outdoors

Home Improvement

Small Engine Repair

Timeline

Store Manager

Advance Auto Parts
11.2021 - Current

Commercial Sales Manager

Advance Auto Parts
08.2017 - 11.2021

Delivery Driver

Advance Auto Parts
12.2015 - 08.2017

Professional Carpet Cleaner

Stanley Steemer International
01.2015 - 12.2015

Mechanic

Aa Taxi
01.2014 - 01.2015

Warehouse Manager & General Laborer

C.I.E.S.C.O
01.2013 - 01.2014

Warehouse Manager

ProBuild Building Supply
01.2010 - 01.2012

High School Diploma -

Bald Eagle Area Jr/Sr High School

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Clayton Brown