Summary
Overview
Work History
Education
Skills
Timeline
Generic

Clayton Carroll

Boise,ID

Summary

Self-motivated Operations Manager successful in collaborating with Accounts and shops, area leaders and employees to streamline and strengthen processes and control costs. bringing good positive energy to the workplace and create an environment where employees thrive. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Overview

10
10
years of professional experience

Work History

Daily Operations Manager

Enterprise Rent-A-Car
Boise, ID
10.2022 - Current

Employee development: Train, hire, and onboard new employees. Able to keep positive energy and motivate the team on a daily basis.

  • Fleet growth/health: Ensuring the team and I are doing thorough vehicle inspections with attention to detail to maximize profitability on resale. Holding employees accountable for missed damages on units.
  • Customer service: Taking pride in ensuring customers are having a great experience and are met with a fun and friendly staff.
  • Sales management: Able to maintain a team of motivated top sales performers within the company on a consistent basis. Able to create a fun competitive sales culture among the team.
  • Performance metrics: Monitoring and analyzing branch performance metrics and strategically creating practical plans to improve.
  • Account management: Keeping good relationships with various accounts and shops by having strong communication and providing the best service possible.

Hardscaper

TLC
Boise, ID
03.2021 - 09.2022
  • Accurately measured and cut pavers using a masonry saw.
  • Installed retaining walls, walkways, patios, driveways, and other hardscaping elements.
  • Laid out design plans for customers to review.
  • Excavated and leveled soil in preparation for hardscape installation.
  • Prepared sub-base of crushed stone or gravel with compaction equipment.
  • Built steps and stairs with brick paver materials.
  • Placed sand between the joints of pavers to ensure proper drainage.
  • Constructed outdoor fire pits, fireplaces, barbecues, and outdoor kitchens.
  • Incorporated landscaping features such as waterfalls, ponds, fountains into hardscape designs.
  • Mixed mortar for laying bricks and stones with trowels or cement guns.

Food Service Worker

Sandbar And Grill
Boise, ID
04.2019 - 10.2020
  • Assisted in the preparation of food items according to recipes and instructions.
  • Cleaned kitchen areas, equipment and utensils. Degreased outdoor patio each night.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Acted as both food runner/expo organizing and delivering food.

Swim Instructor

Evolution Swim Academy
Mission Viejo, California
02.2015 - 07.2017
  • Provided swimming instruction to individuals and groups of all ages.
  • Organized lesson plans according to the individual needs of students.
  • Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.

Education

Bachelor of Arts - Integrated Media And Strategic Communications

Boise State University
Boise, ID
12-2022

Capistrano Valley High School
Mission Viejo, CA
05-2017

Skills

  • Contract Management
  • safety compliance
  • Vehicle inspections
  • Sales
  • Customer service
  • Team development

Timeline

Daily Operations Manager

Enterprise Rent-A-Car
10.2022 - Current

Hardscaper

TLC
03.2021 - 09.2022

Food Service Worker

Sandbar And Grill
04.2019 - 10.2020

Swim Instructor

Evolution Swim Academy
02.2015 - 07.2017

Bachelor of Arts - Integrated Media And Strategic Communications

Boise State University

Capistrano Valley High School
Clayton Carroll