Clayton Simmons
Jacksonville,FL
Summary
Proven Server and Driver/Server Shift Leader with a track record of enhancing customer experiences at Sonnys Real Pit BBQ and Pizza Hut. Excelled in multitasking and relationship management, boosting repeat business through exceptional service and engagement. Skilled in cash handling and safe food practices, consistently delivering on-time, quality service. Demonstrates a strong work ethic and professional appearance. I'm very good with people and love talking and growing connections each and every day.
Overview
5
5
years of professional experience
Work History
Server
Sonnys Real Pit BBQ
04.2021 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Driver/Server Shift Leader
Pizza Hut
01.2020 - 03.2021
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Education
High School Diploma -
Middleburg High School
Middleburg, FL05-2019
Associate of Arts - Business Management
Edward Water University
Jacksonville, FL05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Safe food handling
- High volume dining
- Performance improvement
- Relationship management
Timeline
Server
Sonnys Real Pit BBQ
04.2021 - 11.2024
Driver/Server Shift Leader
Pizza Hut
01.2020 - 03.2021
High School Diploma -
Middleburg High School
Associate of Arts - Business Management
Edward Water University
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