Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Clayvone Fearrington

Concord,NC

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Insurance Agent

TranzAct
Charlotte, NC
06.2024 - 12.2024
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Customized insurance packages to client needs, enhancing customer satisfaction and loyalty.
  • Educated clients on insurance policies and procedures.
  • Maintained high standards of customer service by building relationships with clients.

Customer Support Specialist

VXI (BOA)
Charlotte, NC
08.2023 - 06.2024


  • Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
  • Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
  • Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.

Forklift Operator

Harris Teeter
Indian Trail, NC
10.2022 - 06.2023


  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Facilitated prompt shipping, executing precise and timely order fulfillment.
  • Ensured timely movement of products to designated areas, leading to smoother warehouse operation.

Order Selector

Gordon Food Service
Concord, NC
04.2022 - 10.2022
  • Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
  • Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
  • Maintained a clean and safe work environment by adhering to company guidelines and procedures at all times.

Online Fraud Detection

Wells Fargo
Charlotte, NC
09.2021 - 04.2022
  • Reduced risk of fraud and errors, proactively monitoring transactional data for signs of potential issues.
  • Monitored account activity in real-time for early detection and swift resolution of potential issues before they escalated into significant losses for the organization.
  • Mitigated risk exposure through diligent monitoring and assessment of potential red flags within financial transactions employing advanced fraud detection methods built upon robust SAS infrastructure.
  • Assisted in fraud detection efforts, meticulously analyzing financial records for suspicious activities or inconsistencies.

Order Fulfillment Associate

Staples
Charlotte, NC
04.2021 - 09.2021
  • Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
  • Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.


Customer Service Representative

Derle Farms
Bethpage, NY
01.2020 - 10.2020
  • Responded to customer requests for products, services, and company information.
  • Effectively communicated with customers to clarify order details and ensure the highest level of satisfaction during their ordering experience.
  • Processed customer orders in line with established policies and procedures.
  • Assisted customers by providing tracking information and resolving shipping or merchandise issues.

Inventory Control Specialist

Time Cap Labs
Farmingdale, NY
09.2017 - 01.2020
  • Used equipment like forklifts and pallet jacks to move inventory.
  • Completed physical inventory counts each month.
  • Conducted research to address shipping errors and packaging mistakes.
  • Audited and corrected discrepancies in inventory numbers.
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.

Education

High School Diploma -

Nassau Community College
Garden City, NY

Skills

  • Customer service
  • Licensed insurance agent
  • Professionalism and ethics
  • Quotes and sales
  • Health insurance
  • HIPAA compliance

Certification

  • Licensed Insurance Agent/Broker - NC Department of Insurance.
  • Forklift Certification

Timeline

Insurance Agent

TranzAct
06.2024 - 12.2024

Customer Support Specialist

VXI (BOA)
08.2023 - 06.2024

Forklift Operator

Harris Teeter
10.2022 - 06.2023

Order Selector

Gordon Food Service
04.2022 - 10.2022

Online Fraud Detection

Wells Fargo
09.2021 - 04.2022

Order Fulfillment Associate

Staples
04.2021 - 09.2021

Customer Service Representative

Derle Farms
01.2020 - 10.2020

Inventory Control Specialist

Time Cap Labs
09.2017 - 01.2020
  • Licensed Insurance Agent/Broker - NC Department of Insurance.
  • Forklift Certification

High School Diploma -

Nassau Community College
Clayvone Fearrington