Cleveland J. Hillery
Riviera Beach,FL
Summary
Dedicated Registered Behavioral Technician with impressive entry level mental health comprehension with an area of focus on Autism. over a year of experience working in an environment with youth. Delivered exceptional patient support in community-based treatment facility and contributed to many patients' status improvements. Superb communications skills and compassionate nature enabled positive outcomes in challenging environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Palm Beach County Main Detention
06.2023 - Current
- Responsible for supporting and coordinating inmates' mental and physical health care on assigned caseloads with inmates' medical and mental health providers
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patients and medical personnel.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
- Supported patient confidentiality per HIPAA regulations.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Participate in collecting mental health information and inmates outcomes data to monitor overall performance and effectiveness of services provided
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
Patient Care Coordinator
The Retreat Dual Diagnosis Treatment Center
06.2021 - 05.2023
- Maintained confidentiality of patient data and condition to safeguard health information.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
- Provided complex crisis intervention and stabilization to patients in psychological distress.
- Developed and implemented activities to help clients develop social and independent living skills.
- Monitored client progress and provided feedback to families and treatment team members.
- Collaborated with medical and clinical personnel to coordinate and implement client services.
- Facilitated support groups for clients to discuss issues related to mental health.
- Provided case management services to monitor client access to resources and services.
- Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
- Educated clients and families about mental health issues, treatments and resources.
- Supported continuity of care after discharge with individualized discharge plans.
- Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
- Collaborated with mental health professionals to coordinate comprehensive care for clients.
- Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
- Provided guidance and support to teens and adult patients in developing positive self-image and thriving personal relationships.
Education
Some College (No Degree) - Human Services- Youth Development
Palm Beach State College
Lake Worth, FLSkills
- Care Coordination
- Maintaining Safety Standards
- Administrative Support
- Patient and Family Education
- Group Therapy
- Observe Behaviors
- Crisis Resolution
- HIPAA Requirements
- Mental Health Support
- Staff Management
- Youth Behavior Management
Certification
- RBT - Registered Behavior Technician
- CNA - Certified Nursing Assistant
- First Aid/CPR Certified/AED
Timeline
Mental Health Technician
Palm Beach County Main Detention
06.2023 - Current
Patient Care Coordinator
The Retreat Dual Diagnosis Treatment Center
06.2021 - 05.2023
Some College (No Degree) - Human Services- Youth Development
Palm Beach State College
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