Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Timeline
Generic

Clifford Bernhardt

House Springs,MO

Summary

Hardworking Business Process Analyst proudly offering over 7 years' experience working closely with others and suggesting project team requirements. Valuable employee known for facilitating the definition and implementation of strategic initiatives for business transformation. Skilled in data monitoring and project objective oversight.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
Ellisville, MO
11.2023 - Current
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.

EDI Business Process Owner

Express Scripts Inc
St Louis, MO
03.2002 - 11.2023
  • Facilitated meetings between cross-functional teams to identify gaps in existing processes and develop solutions.
  • Collaborated with stakeholders to ensure process improvements are aligned with organizational goals.
  • Analyzed trends related to process performance metrics, identified root causes of issues, and developed corrective actions.
  • Defined, designed, and documented business processes in accordance with industry standards.
  • Developed and implemented process improvement initiatives to optimize business operations.
  • Conducted research and analysis of current processes, identified areas for improvement, and recommended solutions.
  • Identified opportunities for automation of manual tasks within the processes to improve efficiency.
  • Created reports summarizing key performance indicators related to the business processes.
  • Analyzed key performance indicators to identify effective strategies.

Education

Accounting

Burlington County College
Pemberton, NJ

Skills

  • Problem-solving skills
  • Team Collaboration
  • System Troubleshooting
  • Data Validation
  • Report Analysis
  • Root Cause Analysis
  • Reliability
  • Time Management
  • Self Motivation
  • Continuous Improvement
  • Attention to Detail
  • Multitasking

Accomplishments

  • achieved 99.6% EDI penetration for ESI and their vendors for purchase order and invoicing
  • several awards for excellence received during 21 years with ESI
  • built ESI a dashboard for their EDI performance analysis

Certification

  • Pharmacy technician license

Affiliations

  • musician since age 16
  • model railroader in N scale
  • casual on line gamer

Timeline

Pharmacy Technician

Walgreens
11.2023 - Current

EDI Business Process Owner

Express Scripts Inc
03.2002 - 11.2023

Accounting

Burlington County College

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Clifford Bernhardt