Clinton Angell
Revere,MA
Summary
Diligent Master Plumber with a robust background in plumbing, heating, and gas fitting consistently ensuring high-quality installations and repairs. Adept at diagnosing and resolving complex issues while maintaining safety standards. Demonstrating proficiency in team collaboration and customer satisfaction. As a plumbing professional, I bring a wealth of hands-on experience in installation, maintenance, and repair of plumbing systems. Known for reliability in fast-paced environments and adaptability to changing project demands with a strong focus on teamwork and delivering consistent, high-quality results.
Overview
16
16
years of professional experience
Work History
Licensed Plumber
John Cacciatore Plumbing And Heating
07.2018 - Current
- Provided exceptional customer service throughout the duration of each project, addressing concerns promptly.
- Enhanced customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
- Reduced callbacks for repairs by ensuring accurate and thorough work on all plumbing jobs.
- Contributed to business growth through positive word-of-mouth referrals from satisfied clients.
- Developed strong relationships with suppliers, securing competitive pricing on materials for cost-effective project completion.
- Collaborated with construction teams to successfully complete large-scale projects within deadlines, ensuring proper plumbing installations.
- Completed comprehensive inspections of completed projects for compliance with local codes and regulations.
- Demonstrated expertise in diverse plumbing systems, tackling complex repair tasks with ease.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Offered guidance and training to junior team members.
- Maintained safe working environments by following industry-standard safety protocols and procedures.
- Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
- Fabricated piping pieces and components in line with design specifications for each system.
Service Technician
Self Employed Services
07.2008 - 07.2018
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
- Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
- Streamlined processes for troubleshooting, resulting in faster resolution times and improved customer experiences.
- Achieved high client retention rates by providing exceptional service and follow-up on all installations and repairs.
Education
High School Diploma -
Northeast Regional Vocational High Schoo
Wakefield06.1999
Skills
- Customer Service
- Problem-Solving
- Troubleshooting
- Attention to Detail
- Safety conscious
- Decision-Making
- Adaptability and Flexibility
- Effective Communication
- Cooperative team member
- Drainage Systems Repair
- Plumbing Code Compliance
- Backflow Prevention Understanding
- Water Supply System Knowledge
- Plumbing Fixture Installation
- Project Estimation Accuracy
- Valve Repair Techniques
- Skilled with both hand and power tools
- Piping installation
- Equipment Operation
- Blueprint Reading
- System Testing
- Plumbing Repairs
- Emergency Response
- Project estimation and bidding
- Manual rigging installation
- Custom plumbing systems specialist
- Gas piping
- Inventory Management Competence
- Quality production
Timeline
Licensed Plumber
John Cacciatore Plumbing And Heating
07.2018 - Current
Service Technician
Self Employed Services
07.2008 - 07.2018
High School Diploma -
Northeast Regional Vocational High Schoo
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