Clinton Harrell
Lawrence,KS
Summary
Dynamic leader with a proven track record at Kentucky Fried Chicken, excelling in team leadership and complex problem-solving. Enhanced customer satisfaction and team performance through effective communication and staff development. Skilled in inventory control and customer service, driving significant business improvements and fostering a culture of continuous learning and collaboration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
Kentucky Fried Chicken
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Production Worker
Free State Brewing Company
10.2017 - 06.2020
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Organized work to meet demanding production goals.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Adjusted machines to increase productivity for runs.
- Managed inventory levels and restocked supplies to keep up with high production needs.
Education
High School Diploma -
Perry Lecompton High
Perry, KS05.2010
Skills
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Staff Training and Development
Schedule Preparation
Product Management
Customer Service
Computer Skills
Positive Attitude
Multitasking
Hiring and Training
Inventory control
Certification
Servsafe
Forklift
Timeline
Production Worker
Free State Brewing Company
10.2017 - 06.2020
Manager
Kentucky Fried Chicken
High School Diploma -
Perry Lecompton High
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