Clinton Hartman
Fort Myers,FL
Summary
Customer-oriented Store Manager offering over 11 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
12
12
years of professional experience
Work History
Store Manager
CVS Pharmacy
Fort Myers, FL
01.2012 - 12.2023
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Delegated work to staff, setting priorities and goals.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Resolved customer complaints in a timely manner.
- Monitored employee performance and identified performance gaps for corrective action.
- Organized promotional events to increase product awareness.
- Recruited, trained and supervised new employees.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Ensured compliance with safety regulations and company policies.
- Assessed operational efficiency of the store's departments.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed daily banking activities such as deposits and withdrawals.
- Performed regular price checks to ensure competitive pricing.
- Implemented efficient systems for tracking stock movement.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Created weekly work schedules for store personnel.
- Updated and maintained store signage and displays.
Education
High School Diploma -
Apopka High School
Apopka, FL06-1993
Skills
- Retail Inventory Management
- Revenue Generation
- Talent Recruitment
- Loss Prevention
References
References available upon request.
Timeline
Store Manager
CVS Pharmacy
01.2012 - 12.2023
High School Diploma -
Apopka High School