Cloe Lee
Hubbardton,VT
Summary
Driven and goal-oriented professional with a proven track record at Victoria's Secret & PINK, excelling in customer service and merchandising knowledge. Demonstrated ability to exceed sales targets by leveraging strong problem-solving and teamwork skills. Achieved consistent monthly sales goals, enhancing customer satisfaction and loyalty through effective communication and conflict resolution. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Seasonal Sales Associate
Victoria's Secret & PINK
12.2021 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
Melbourne Senior High School
Melbourne, FL05.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Goal-Oriented
- Flexible Schedule
- Verbal/written communication
- Conflict Resolution
- Store Opening and Closing
- Merchandising knowledge
- Friendly and Helpful
- Honest and Dependable
- Organization
Timeline
Seasonal Sales Associate
Victoria's Secret & PINK
12.2021 - 04.2024
High School Diploma -
Melbourne Senior High School
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