Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Coby C Doyle

Scottsdale

Summary

Organized Service Advisor skilled at producing detailed and accurate work orders for repairs. Maintains service standards and high customer satisfaction with professional support for diverse customer needs. Well-versed in parts and labor requirements.

Overview

5
5
years of professional experience

Work History

Service Advisor

Big O Tires
Phoenix
05.2025 - Current
  • Provided exceptional customer service and addressed client concerns promptly.
  • Assisted in the scheduling and coordination of vehicle service appointments.
  • Communicated effectively with technicians to ensure accurate service execution.

Assistant Manager

Express Oil Change & Tire Engineers
Tempe
12.2024 - 05.2025
  • Managed daily operations to ensure efficient workflow and service delivery.
  • Trained and mentored new staff on company policies and procedures.
  • Assisted in inventory management and restocking of supplies as needed.
  • Monitored service quality to uphold company standards and best practices.

Manager in Training

Meineke auto care center
Phoenix
08.2024 - 12.2024
  • Assisted in managing daily operations of the auto care center.
  • Coordinated scheduling of appointments and technician workloads.
  • Implemented inventory management processes for auto parts and supplies.

Service Advisor

Christian Brothers Automotive
Phoenix
04.2023 - 08.2024
  • Managed preparations for planned service appointments by coordinating parts, technician work and bay assignments.
  • Identified specialized product, repair and maintenance needs by consulting directly with customers.
  • Estimated repair costs based on parts and labor prices.
  • Kept customers informed on progress of their vehicle repairs.
  • Provided exceptional customer service and addressed client concerns promptly.

Sales Representative

Bell Honda
Phoenix
01.2023 - 03.2023

Sales Representative

Camelback Ford
Phoenix
06.2022 - 12.2022

Sales Representative

The Home Depot
Phoenix
08.2020 - 03.2022

Education

Diploma -

Odyssey Institute
Buckeye, Arizona

Skills

  • Cost Estimation
  • Documentation And Reporting
  • Quality Control
  • Service Estimates
  • Service Recommendations
  • CRM Software
  • Price Quoting
  • Customer Retention
  • Computer Skills
  • Repairs Scheduling
  • Customer Service
  • Workflow Management
  • Preventive maintenance
  • Coordination
  • Organizational skills
  • Excellent communication
  • Adaptability and flexibility
  • Written communication
  • Warranty Claims Process
  • Management
  • Quality Inspection
  • Strong work ethic
  • Team Collaboration
  • Problem-solving abilities
  • Empathy and understanding
  • Multitasking capabilities
  • Conflict Resolution
  • Handling Customer Complaints
  • Telephone etiquette
  • Active listening
  • Product knowledge

Languages

English, Native

Timeline

Service Advisor

Big O Tires
05.2025 - Current

Assistant Manager

Express Oil Change & Tire Engineers
12.2024 - 05.2025

Manager in Training

Meineke auto care center
08.2024 - 12.2024

Service Advisor

Christian Brothers Automotive
04.2023 - 08.2024

Sales Representative

Bell Honda
01.2023 - 03.2023

Sales Representative

Camelback Ford
06.2022 - 12.2022

Sales Representative

The Home Depot
08.2020 - 03.2022

Diploma -

Odyssey Institute
Coby C Doyle