Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vanessa Lopez Morales

Abilene,TX

Summary

Dynamic Sales Associate with proven expertise in customer service and relationship building honed at Dillard's and Hollister. Excelled in fast-paced environments, demonstrating exceptional problem-solving and cash handling abilities. Skilled in teamwork, collaboration, and maintaining high customer satisfaction, contributing to repeat business and efficient store operations.

Overview

6
6
years of professional experience

Work History

Sales Associate

Dillard's
11.2022 - 02.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.

Sales Associate

Hollister
03.2018 - 04.2019
  • Maintained organized work area.
  • Provided support for customer queries related to clothing.

Education

West Central Texas Adult Education
Abilene, TX
2018

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Relationship building
  • Cash handling
  • Flexible schedule
  • Cash register operation
  • Stocking and receiving

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Dillard's
11.2022 - 02.2024

Sales Associate

Hollister
03.2018 - 04.2019

West Central Texas Adult Education

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Vanessa Lopez Morales