Dynamic customer service representative with proven success in engaging customers through product demonstrations and storytelling. Skilled in relationship management and data-driven decision making to enhance brand visibility and boost sales.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Brand Ambassador
After Five Floors
Peachtree City, GA
07.2025 - 01.2026
Engaged customers through product demonstrations and brand storytelling.
Assisted in organizing promotional events to increase brand visibility.
Distributed marketing materials to enhance brand presence in local communities.
Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Generated leads for future business opportunities by collecting customer contact information during promotional events.
Outbound Sales Representative
Allstate Corp
Stockbridge, GA
01.2025 - 04.2025
Conducted outbound calls to potential clients, promoting insurance products and services.
Utilized CRM software to track leads and manage customer interactions effectively.
Provided accurate information on policies, addressing client inquiries and concerns promptly.
Adapted sales techniques based on client responses, enhancing overall communication effectiveness.
Warehouse Operations Associate
JCPenney
McDonough, GA
10.2023 - 06.2024
Operated material handling equipment to transport products efficiently within warehouse.
Loaded and unloaded merchandise accurately, ensuring inventory integrity and organization.
Fulfillment Associate
Belk Department Store
McDonough, GA
10.2022 - 01.2023
Processed customer orders accurately and efficiently to ensure timely fulfillment.