Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Referencesavailable
Timeline
Generic

Cody Barrows

Aurora,CO

Summary

Experienced operations manager with 8+ years of experience driving process improvements and maximizing revenue across diverse industries. Analytical thinker with a track record in evaluating data to inform strategic decisions and refine operational workflows. Recognized for identifying inefficiencies and implementing effective plans to enhance performance and customer satisfaction. Skilled at leading teams to achieve organizational goals and fostering a culture of continuous improvement.

Overview

11
11
years of professional experience
1
1
Certification

Work History

General Manager

Sixt Rent a Car
02.2024 - Current
  • Function as the on-site point of contact, responsible for scheduling 60+ employees, and driving the sales performance and customer experience.
  • Managed budget implementations, employee evaluations, and contract details.

Sr. Yield Analyst

Sixt Rent a Car
10.2022 - 02.2024
  • Actively participated in strategic planning meetings to provide recommendations on pricing adjustments, promotions, and inventory allocation based on market conditions.
  • Conducted regular performance evaluations of pricing structures, making real-time adjustments to capitalize on demand fluctuations and market dynamics.

Sr. Branch Manager

Sixt Rent a Car
10.2020 - 10.2022
  • Led San Antonio to a Top 3 Airport finish in the US in 2020 & 2021 for internal Customer Excitement Score.
  • Led a diverse team to achieve sales targets through proactive coaching, mentoring, and performance management.

Branch Supervisor

Sixt Rent a Car
03.2019 - 10.2020
  • Conducted regular performance evaluations, identifying areas for growth and creating targeted action plans for improvement.

Customer Service Agent

Sixt Rent a Car
06.2018 - 03.2019

Assistant Manager

Extreme Escape
12.2017 - 06.2018
  • Conceptualized and implemented systems that enabled full-length recordings to be sold to guests on a USB drive as part of the adventure experience.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Health & Wellness Coach

Jenny Craig
08.2016 - 06.2018
  • Served as a central advocate who convinced the company to integrate a mass texting platform to improve client communication and response times.
  • Analyzed client progress reports to adjust wellness plans and optimize outcomes.

Server Trainer

Cheddars
01.2015 - 07.2016
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Established and maintained positive relationships with trainees to drive successful learning outcomes.

Server

Cheddars
01.2014 - 12.2014

Education

Masters in Business Administration - Data Analytics -

Texas A&M Corpus Christi
Corpus Christi, TX
01.2024

Bachelors in Exercise Science -

University of Texas at San Antonio
San Antonio, TX
01.2016

Skills

  • Quality Management
  • Verbal and written communication
  • Labor Cost Controls
  • Team training and development
  • Operations Management
  • Analytical Skills
  • Cost analysis and savings
  • Process Automation

Certification

Managing Project Risks and Changes, 02/01/20, University of California Irvine (Coursera)

Accomplishments

  • Identified incorrect billing amounts in Denver saving Sixt $300,000 annually in Labor and Service Costs


  • Freed up 2 hours a day per branch by introducing an automated Daily Gameplan countrywide with Sixt


  • Improved out of service vehicle time by 10% by implementing an automatic tracker with Sixt


  • Convinced Jenny Craig to integrate a mass texting platform to improve client communication. Generated an additional ~$1 million in revenue the first month.


  • Conceptualized and implemented systems at Extreme Escape that enabled full-length recordings to be sold to guests on a USB drive as part of the adventure experience.


  • Led San Antonio to a Top 3 Airport finish in the US in 2020 & 2021 for internal Customer Excitement Score with Sixt



Referencesavailable

Upon request

Timeline

General Manager

Sixt Rent a Car
02.2024 - Current

Sr. Yield Analyst

Sixt Rent a Car
10.2022 - 02.2024

Sr. Branch Manager

Sixt Rent a Car
10.2020 - 10.2022

Branch Supervisor

Sixt Rent a Car
03.2019 - 10.2020

Customer Service Agent

Sixt Rent a Car
06.2018 - 03.2019

Assistant Manager

Extreme Escape
12.2017 - 06.2018

Health & Wellness Coach

Jenny Craig
08.2016 - 06.2018

Server Trainer

Cheddars
01.2015 - 07.2016

Server

Cheddars
01.2014 - 12.2014

Bachelors in Exercise Science -

University of Texas at San Antonio

Masters in Business Administration - Data Analytics -

Texas A&M Corpus Christi
Cody Barrows