Hardworking and reliable employee with strong ability to learn. Offering people skills and the ability to meet demands. Highly organized, proactive and punctual with team-oriented mentality.
Overview
5
5
years of professional experience
Work History
CSR/Account Manager
Anduro Manufacturing
Minneapolis, Minnesota
06.2022 - 03.2025
Kept accurate records pertaining to inventory and account notes, documenting any order updates and renewals.
De-escalated customer interactions by providing alternative tactics for solving problems and satisfying customer needs.
Monitored and managed inventory, shipping, and purchase order database systems, entering and keeping track of finished goods and shipped products to create accurate inventory and order reports.
Prepared packing lists, gathered freight quotes, and coordinated with brokers and the warehouse to set up and ship orders.
Traveled to customer plants to address concerns and assess products to give more accurate feedback on issues and solutions, while building good customer relations.
Final signature on all new or changes to file items, making sure specs and artwork are all correct before production.
Prepress/Platemaker
Pacificolor
Plymouth, MN
10.2021 - 06.2022
Received and reviewed customer files and checked for missing graphics, fonts and other details.
Inspected finished pieces, verified specifications and assessed needs for machine adjustments to optimize products.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Demonstrated leadership by making improvements to work processes and helping to train others.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Quality Control Technician
Morris Packaging MN
Plymouth, MN
02.2021 - 10.2021
Completed routine inspections of components and products to fulfill quality assurance requirements.
Monitored daily performance of production team to identify and address issues affecting quality product output.
Compared samples to standards and specifications by performing detailed measurements and tests.
Compiled inspection and test data in reports to document compliance with or deviations from strict quality standards.
Notified supervisors about production problems and helped identify and correct concerns.
Trained newly hired employees by explaining company procedures, job duties and performance expectations.
Converting Machine Operator
Morris Packaging MO
Jefferson City, MO
06.2020 - 02.2021
Examined completed work to detect defects and verify conformance to work orders, adjusting machinery as necessary to correct production problems.
Adjusted machine controls and settings to achieve and maintain correct component speed, adhesive temperature and levels of tension on pressure rolls.
Prioritized and organized tasks to efficiently accomplish service goals.
Warehouse Coordinator
Morris packaging MO
Jefferson City, MO
12.2019 - 06.2020
Verified product inventory reports by comparing logs and reports and adjusting entries.
Utilized material handling equipment to transport product to shipping locations or delivery platforms.
Mastered inventory standards, warehousing and stocking procedures, radio frequency technology and order picking and tracking.
Checked material specifications against information contained in work orders.
Loaded, unloaded, moved, stacked and staged product after pinpointing most effective material handling equipment for specific tasks.
Education
High School Diploma -
Antigo High School
Antigo, WI
05.2016
Some College (No Degree) -
Central Lakes College
Brainerd, MN
Skills
Communication skills
Collaboration talent
Problem solving abilities
Handling escalations
Data Entry
Multitasking and Prioritization
Personal accomplishments
Wisconsin Hockey Bantam level State Championship
Three sport athlete all four years of high school (Football, Hockey, Baseball)
6 conference championship (3 hockey, 2 football, and 1 baseball), a state championship appearance (Hockey), and unanimous selection as defensive player of the year for football senior year
Recruited to play football at top rated NJCAA, Central Lakes College. Played in every game and helped our team complete an undefeated season, win the MCAC conference and go on to play in the Red Grange Bowl.
Setup Technician and Machine Operator – Ring and Spring Departments at Arcon Ring Manufacturing, LLC (formerly Arcon Manufacturing, Inc.)Setup Technician and Machine Operator – Ring and Spring Departments at Arcon Ring Manufacturing, LLC (formerly Arcon Manufacturing, Inc.)