Cody Canterbury
Buffalo,NY
Summary
Dynamic leader with a proven track record at Wendys Restaurant, enhancing customer satisfaction and team performance through effective problem-solving and team leadership. Skilled in time management and verbal communication, adept at cross-training employees and implementing continuous improvement initiatives. Achieved significant results in staff development and operational efficiency without compromising quality.
Overview
7
7
years of professional experience
Work History
Manager
Wendys Restaurant
09.2022 - 08.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Door Assembler
Whiting Door Manufacturing Corp.
07.2023 - 10.2023
- Focused on continuous improvement initiatives by participating in regular training sessions related to industry best practices in door construction techniques.
- Mentored new hires on door assembly procedures, ensuring all team members were knowledgeable about best practices and company standards.
- Demonstrated adaptability by quickly learning new door designs and incorporating changes into existing assembly methods when needed.
- Worked closely with other departments, such as sales and design teams, to ensure seamless integration of customer requirements into final door products.
Head Barback
Club Marcella
04.2021 - 05.2023
- Reduced beverage waste by implementing proper pouring techniques and training new staff members.
- Contributed to increased sales by suggesting upselling opportunities to bartenders based on customer selections.
- Effectively communicated with bartenders and management to address any issues or concerns promptly, fostering an environment of teamwork and cooperation.
- Educated new hires on proper barback etiquette, promoting a positive work environment for all team members.
Food Service Worker
Charley’s Cheesesteaks
05.2017 - 09.2020
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
General Studies
South Park High School
Buffalo, NY06.2015
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
- Supervised team of Number staff members.
Timeline
Door Assembler
Whiting Door Manufacturing Corp.
07.2023 - 10.2023
Manager
Wendys Restaurant
09.2022 - 08.2024
Head Barback
Club Marcella
04.2021 - 05.2023
Food Service Worker
Charley’s Cheesesteaks
05.2017 - 09.2020
General Studies
South Park High School
Similar Profiles
Natalie RobredoNatalie Robredo
Assistant Store Manager at Wendys RestaurantAssistant Store Manager at Wendys Restaurant
Sabrina Lloyd-TaylorSabrina Lloyd-Taylor
Crew at Wendys RestaurantCrew at Wendys Restaurant
April CarnleyApril Carnley
Sales Associate at Wendys RestaurantSales Associate at Wendys Restaurant
Spencer EvansSpencer Evans
Restaurant Lobbyman at Wendys RestaurantRestaurant Lobbyman at Wendys Restaurant
Monique JacksonMonique Jackson
Behavioral Health Technician at Community Services For Every1Behavioral Health Technician at Community Services For Every1