Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cody Downs

Davenport,IA

Summary

Driven by a passion for health and wellness, I am committed to delivering exceptional results and building meaningful client relationships. With a background in Massage Therapy and Sales, I bring a strong blend of skills, adaptability, and proactive attitude to every role. I am excited to contribute to an excellent team and help drive success in this career opportunity.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Insurance Agent

Globe Life
06.2024 - Current
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments over the phone or Zoom.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Maintained high standards of customer service by building relationships with clients.

Technician

Cash Depot
05.2023 - 05.2024
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Researched and implemented new updates and equipment.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.

Sales Manager

Rent A Center
12.2021 - 05.2023
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Sales Associate

B&F Fastener
08.2020 - 11.2021
  • Engaged with customers to effectively build relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise.

Education

Bachelor of Science - Science

Palmer College of Chiropractic
Davenport, IA
07-2020

Associate of Science - Science

Scott Community College
Bettendorf, IA
07-2018

Licensed Massage Therapist - Massage Therapy

Capri College
Davenport, IA
07-2015

Skills

  • Client relations
  • Client assessment
  • Customer follow-up
  • Policy adjustment
  • Customer service

Certification

  • Licensed in Health and Accident Insurance
  • Licensed in Life Insurance

Timeline

Insurance Agent

Globe Life
06.2024 - Current

Technician

Cash Depot
05.2023 - 05.2024

Sales Manager

Rent A Center
12.2021 - 05.2023

Sales Associate

B&F Fastener
08.2020 - 11.2021

Bachelor of Science - Science

Palmer College of Chiropractic

Associate of Science - Science

Scott Community College

Licensed Massage Therapist - Massage Therapy

Capri College

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Cody Downs