Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cody Duval

Spokane Valley,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Service Advisor

Crash Champions Collision Repair Team
Spokane, WA
03.2022 - Current
  • Develop estimates for collision and weather based automotive repairs
  • Maintain customer communication and satisfaction
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Handle customer issues with confidence, using complex problem solving and industry knowledge to provide effective resolution.

Paint Correction / Paint Prepper

River City Body & Paint
Spokane, WA
06.2019 - 03.2021
  • Backed up refinish technicians by applying paint and touching up errors.
  • Detailed painted vehicles before final delivery to customers.
  • Determined paint flow, viscosity and coating quality using visual inspections.
  • Applied stencils, computer-generated decals or other decorative items to finished products.
  • Prepared vehicles for paint application by taping and masking different areas.

Tow Truck Operator

B&B Towing
Spokane, WA
09.2018 - 06.2019
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Answered roadside assistance calls for tows and other vehicle support.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.

Detailer

River City Body & Paint
Spokane, WA
05.2017 - 09.2018
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Maintained clean, tidy and safe work environment for all zones inside the repair facility.

Airframe Structural Mechanic

United States Navy
Jacksonville, FL
03.2013 - 03.2017
  • Inspected aircraft daily to assess airworthiness.
  • Performed routine equipment inspections and maintained and completed corrective actions by referring to workbooks and technical publications to determine specifications.
  • Serviced and repaired hydraulic, pneumatic and structural aircraft components on multiple MH60-R Sikorsky helicopters.
  • Trained and supervised junior sailors on airframe components and general sailor duties.

Education

No Degree - Undergraduate

Eastern Washington University
Cheney, WA

High School Diploma -

East Valley High School
Spokane Valley, WA
06.2011

Skills

  • Team Collaboration
  • Customer Relationship Management
  • Attention to Detail
  • Issue and Complaint Resolution
  • Multitasking and Organization
  • Quality Inspections

Timeline

Service Advisor

Crash Champions Collision Repair Team
03.2022 - Current

Paint Correction / Paint Prepper

River City Body & Paint
06.2019 - 03.2021

Tow Truck Operator

B&B Towing
09.2018 - 06.2019

Detailer

River City Body & Paint
05.2017 - 09.2018

Airframe Structural Mechanic

United States Navy
03.2013 - 03.2017

No Degree - Undergraduate

Eastern Washington University

High School Diploma -

East Valley High School
Cody Duval