Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Cody Foster

Valley Center,Kansas

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

13
13
years of professional experience

Work History

Sales Representative

Leaf Filter
06.2024 - 09.2024
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.

Installation Manager

Signature Security
07.2022 - 05.2024
  • Oversaw quality control measures during installations, identifying potential issues early on to minimize costly rework later.
  • Conducted thorough post-installation inspections to verify adherence to design specifications and client expectations.
  • Managed a team of technicians, providing guidance and support to ensure high-quality workmanship.
  • Ordered teams equipment and shipped out . Oversaw Inventory control.
  • Fixed any funding issues in a timely manner.

Security System Technician

SafeStreets USA LLC
05.2021 - 06.2022
  • Maintained detailed records of completed work orders, allowing for efficient tracking of service history and warranty information.
  • Assisted in the development of customized security solutions, tailoring components based on individual client specifications..
  • Delivered comprehensive training sessions to clients on the proper usage of their new security systems, ensuring optimal functionality and user confidence.

Security Technician

Revamped Home Security
05.2020 - 07.2021
  • Explained how to properly use security systems so that customers were knowledgeable.
  • Contributed to overall company growth by consistently meeting or exceeding sales targets for security system installations.
  • Increased overall system reliability through preventive maintenance schedules, reducing downtime caused by unexpected malfunctions or failures.
  • Delivered comprehensive training sessions to fellow technicians, fostering a cohesive and knowledgeable team environment.
  • Managed inventory effectively, ensuring all necessary parts were available for installations and repairs without delays or shortages.

Laborer

Traffic Control Service
05.2019 - 05.2020
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Delivered consistent results under challenging weather conditions or other external factors affecting productivity.

Sales Manager

DEFENDERS
03.2012 - 05.2019
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Oversaw a total of 21 technicians who I hired and trained myself . Ranked among top largest branches in the country .

Education

WSU
Wichita, KS

Skills

Revenue Generation

Accomplishments

  • First 6 months of management grew Tyler Tx from #117 in the country to #8 in revenue per opportunity
  • At Revamped security earned highest upsell amount for the year
  • Defenders attended Superstar in Mexico 4 times.

Timeline

Sales Representative

Leaf Filter
06.2024 - 09.2024

Installation Manager

Signature Security
07.2022 - 05.2024

Security System Technician

SafeStreets USA LLC
05.2021 - 06.2022

Security Technician

Revamped Home Security
05.2020 - 07.2021

Laborer

Traffic Control Service
05.2019 - 05.2020

Sales Manager

DEFENDERS
03.2012 - 05.2019

WSU

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Cody Foster