Cody French
Charlotte,NC
Summary
Proven Logistics Account Executive with a track record of negotiating favorable shipping rates and enhancing customer satisfaction at Total Quality Logistics. Skilled in logistics analysis and fostering strong client relationships, consistently delivering efficiency gains and high service quality without exceeding a single numerical percentage. Ambitious Freight Broker accomplished in surpassing targets. Expert in building connections with customers for maximum acquisition and retention. Delivers above-average revenue consistently.
Overview
4
4
years of professional experience
Work History
Logistics Account Executive
Total Quality Logistics
2022.06 - Current
- Negotiated favorable shipping rates with carriers, resulting in significant cost savings.
- Analyzed shipment data to identify trends, areas of improvement, and present recommendations for efficiency gains.
- Coordinated timely deliveries by closely monitoring shipment schedules and proactively addressing potential delays.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues related to shipments or account management.
- Achieved high levels of client satisfaction by regularly reviewing service quality and making necessary adjustments.
- Transported full, and empty, shipping containers port to door through the use of flatbeds, step-decks, and chassis.
Loan Officer
InterFirst Mortgage
2021.01 - 2022.06
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Developed strong relationships with customers through high levels of customer service.
- Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
Education
Bachelor of Science - Psychology
University of North Carolina At Charlotte
Charlotte, NC05.2021
Minor - Management Information Systems
University of North Carolina At Charlotte
Charlotte, NC05.2021
Skills
- Logistics Analysis
- Warehouse Management
- International Logistics
- Transportation Management
- Shipping coordination
- Demand forecasting
- Sales Support
- Freight Forwarding
Timeline
Logistics Account Executive
Total Quality Logistics
2022.06 - Current
Loan Officer
InterFirst Mortgage
2021.01 - 2022.06
Bachelor of Science - Psychology
University of North Carolina At Charlotte
Minor - Management Information Systems
University of North Carolina At Charlotte
Similar Profiles
Byron HaroldByron Harold
Account Sales Executive at Total Quality Logistics (TQL)Account Sales Executive at Total Quality Logistics (TQL)
Lavain RobinsonLavain Robinson
Broker at Total Quality Logistics Inc.Broker at Total Quality Logistics Inc.
Damen McGheeDamen McGhee
Logistics Account Executive at Total Quality Logistics Inc.Logistics Account Executive at Total Quality Logistics Inc.