Cody Gremillion
Baton Rouge,LA
Summary
Hello, I am a 27 year old looking for somewhere to be a part of. I believe that If you put lots of time and effort into being a part of something you can become something much bigger than yourself. I also believe in keeping a quality relationship with all employers and co-workers to always keep the work flowing nicely without problems. I like to think that I have a solid work ethic and am motivated to come into work everyday and to always have a better day then the one before. Any and all opportunities to be part of your business would be greatly appreciated. Some of my skills include: Extensive knowledge of food safety, cleaning and sanitizing procedures. Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations. Focused on maximizing team success by providing new members with great training and support. Extensive knowledge of food safety, cleaning and sanitizing procedures.
Overview
10
10
years of professional experience
Work History
Shift Manager
Atomic Burger
Baton Rouge, LA
11.2021 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Took orders, prepared meals and collected payments.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Adapted meals based on FOH tickets while maintaining accuracy and speed of preparation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Verified proper portion sizes and consistently attained high food quality standards.
- Reduced customer wait times by quickly operating customer window and sales register.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
- Collaborated with servers to collect information about specific customer desires and dietary needs.
- Managed opening and closing shift kitchen tasks.
- Trained other employees in customer service, food safety and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Mentored junior employees to improve performance, food safety and customer service.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
Overnight Stock Associate
Walmart
Prairieville, LA
07.2021 - 10.2021
- Unloaded arriving product stock and moved to store display areas.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Met incoming trucks and used forklifts to move pallets to staging areas.
Barista
Barista, CC's Coffee
08.2019 - 03.2020
- Recommended products based on solid understanding of individual customer needs and preferences.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every Hour.
- Created over 60 drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Memorized ingredients and recipes for all specialty drinks.
- Complied with standards for merchandising, stocking and storing product.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained regular and consistent attendance and punctuality.
- Prioritized drink requests while managing interruptions.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Maintained an excellent attendance record, consistently arriving to work on time.
Server/Busser
Olive Garden
02.2018 - 11.2018
- Set dining tables according to type of event and service standards.
- Up-soldAlcoholiccBeverages,,Appetizerss and desserts.
- Prepared for large parties and reservations, anticipating planning and staffing needs.
- ProvidFriendlydly and attentive service.
- AddresDineriComplaintsints with kitchen staff and served replacement menu items promptly.
- Delivered quality service by providing a warm and welcoming environment.
- SBeverages,rBreadsbreads and butter and replenished items as necessary.
- Organized and cleaned assigned sections according to guidelines.
- Developed excellent relationships with managers and fellow team members to ensure success.
Gas Station Clerk
B-Quik Convenience Store
02.2017 - 11.2017
- Gave great customer service to all customers to come in.
- Counted cash from register before and after every shift.
- Was given many different tasks to make sure the store kept running smoothly.
- Helped any customers that needed my help with anything from directions around the city, to certain products that they needed.
Sales Associate
Academy Sports + Outdoors
06.2016 - 08.2016
- Mentored new sales associates to contribute to the store\'s positive culture.
- Greeted customers promptly.
- Directed customers to store locations.
- Described products and services in detail.
- Monitored areas for security issues and safety hazards.
- Assisted customers in selecting items based on needs.
- Reported security and service incidents to management.
- Stocked and replenished merchandise according to store merchandising layouts.
Server
Kyrles Seafood & Steak House
02.2015 - 11.2015
- Consistently provided professional, friendly and engaging service.
- Skillfully promoted items on beverage lists and restaurant specials.
- Set dining tables according to type of event and service standards.
- Addressed diner complaints with kitchen staff and served replacement menu items promptly.
- Developed and maintained positive working relationships with others to reach business goals.
- Provided friendly and attentive service.
Education
High School Diploma -
Avoyelles Public Charter School
Mansura, LA05.2016
Certificate - Business Technology, Computer Network Engineering
Baton Rouge Community College
Baton Rouge, LA05.2022
Skills
- Sales expertise
- High-Volume Production Capabilities
- Safe Food Handling Procedures
- Order Delivery Practices
- Food Presentation Talent
- New Hire Training
- Cooking and Baking
- Chopping Vegetables
- Facility Policies and Procedures
- Timely Food Delivery
- Portion and Cost Control
- Ingredient Inspection
- Kitchen Sanitization
- Point of sale operation
- Beverage preparation
- Food and beverage pairings
- Hardware and software installation
- Help desk support
- Technical Analysis
- Virus and Malware Prevention
- Operating System Testing
- Network Component Installations
- Desktop and Laptop Installations
- Search Engine Optimization
- Web Security
- Email account set up
- Technical Support
- Hand tool knowledge
- Network configuration
- Network Troubleshooting
- Program installations
- System upgrades
- Hardware knowledge
- Customer Service
- Issue Analysis
- Assembly and Production
Timeline
Shift Manager
Atomic Burger
11.2021 - Current
Overnight Stock Associate
Walmart
07.2021 - 10.2021
Barista
Barista, CC's Coffee
08.2019 - 03.2020
Server/Busser
Olive Garden
02.2018 - 11.2018
Gas Station Clerk
B-Quik Convenience Store
02.2017 - 11.2017
Sales Associate
Academy Sports + Outdoors
06.2016 - 08.2016
Server
Kyrles Seafood & Steak House
02.2015 - 11.2015
High School Diploma -
Avoyelles Public Charter School
Certificate - Business Technology, Computer Network Engineering
Baton Rouge Community College