Cody Hansen
Tooele
Summary
Ambitious individual with strong communication, problem-solving, and teamwork strengths. Brings reliability and initiative to new challenges while eager to contribute to team success. Committed to continuous learning and professional development.
Overview
4
4
years of professional experience
Work History
Shift Lead
Chubby's Cafe
Tooele, UT
08.2025 - Current
- Supervised daily operations, ensuring efficient service delivery and adherence to quality standards.
- Trained new staff on cafe procedures, enhancing team performance and customer experience.
- Monitored inventory levels, coordinating timely restocking to maintain product availability.
- Assisted in resolving customer inquiries and complaints, fostering a positive dining atmosphere.
- Implemented hygiene protocols, promoting safety and cleanliness within the cafe environment.
- Collaborated with management on menu changes, helping to align offerings with customer preferences.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Enforced company policies and regulations with employees.
Security Officer
Intermountain Healthcare
Salt Lake City, UT
08.2023 - 01.2025
- Monitored security systems to ensure safety and compliance within healthcare facilities.
- Conducted regular patrols of premises to deter unauthorized access and maintain a secure environment.
- Responded promptly to incidents, coordinating with emergency services as necessary for effective resolution.
- Assisted in training new security personnel on protocols and emergency response procedures.
- Collaborated with healthcare staff to address security concerns and enhance overall safety measures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Dangerous Goods Agent
Federal Express
Salt Lake City, UT
07.2022 - 06.2023
- Ensured compliance with hazardous materials regulations and safety protocols during shipment processing.
- Coordinated the handling and transportation of dangerous goods, minimizing risk and ensuring timely delivery.
- Conducted inspections of packages to verify proper labeling and documentation for hazardous materials.
- Trained new team members on safety procedures and operational guidelines for handling dangerous goods.
- Contributed to a positive safety culture within the organization through proactive identification and resolution of potential hazards or noncompliance issues related to dangerous goods handling.
- Managed inventory control systems for hazardous materials storage facilities, ensuring accurate tracking and reporting of stock levels.
Education
No Degree -
Ogden Weber Technical College
Ogden UtahHigh School Diploma -
Roy High School
Roy, UT05-2018
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Sales proficiency
- Staff motivation
- Staff development
- Quality control
- Knowledge sharing
Timeline
Shift Lead
Chubby's Cafe
08.2025 - Current
Security Officer
Intermountain Healthcare
08.2023 - 01.2025
Dangerous Goods Agent
Federal Express
07.2022 - 06.2023
No Degree -
Ogden Weber Technical College
High School Diploma -
Roy High School