Resourceful hospitality professional with 18+ years of experience in casual dining restaurants, fine dining restaurants, hotels, and resorts. Proven track record of driving revenue growth, reducing costs, and increasing profitability. Skilled in menu planning, culinary operations, and team management. Strong background in hospitality with a commitment to exceptional customer service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Director of Food and Beverage
Wigle Whiskey
Pittsburgh, PA
10.2023 - Current
Responsible for overseeing Wigle Whiskey's Food and Beverage Department
This includes three restaurants and banquets and catering
Developed and implemented strategies to maximize revenue and profitability in the food and beverage department
This included cost analysis of beverage menus and reducing non essential items that were not necessary in the success of the multiple outlets
Manage a team of 6 managers, 30 employees, providing training, coaching, and performance evaluations
Assisted CEO with consulting with other restaurants within our many companies
Director of Food and Beverage
Madison Hospitality Company
Pittsburgh, PA
05.2023 - 10.2023
Management of all food and beverage operations for the Hilton Joinery Hotel
Collaborated with executive chef to create innovative menus that met customer preferences while maintaining cost efficiency
Led the successful execution of all the catering events including wine paired dinners
Collaborated with the sales team to create customized menus/packages for corporate clients or special events
Collaborated with other departments such as marketing or sales teams to develop promotional campaigns or special offers related to food & beverages
General Manager
North Shore Restaurant LLC
Pittsburgh, PA
03.2022 - 05.2023
Overall management of three locations
Within the first year was able to turn the restaurants from being negative $250,000 in operating contribution to making $280,000 in profits
Implemented cost-saving measures that resulted in an 30% reduction in operational expenses
Established strong relationships with key stakeholders such as suppliers, vendors, and customers to enhance business partnerships
Installed new POS systems and was a major part of the installation process
Roving Executive Chef
Kimberley Ashley Catering
Pittsburgh, PA
05.2021 - 03.2022
Assists owners with management and menu planning of their outlets
Locations include Terrene, Quantum Spirits, Facebook, Catering
Made and Costed Menus for 4 outlets as well as customized menus for catering events
Supervision of all staff
Management and programming of POS
Accountable for inventories and balance sheets
3 Direct management reports and a staff of over 25
Food and Beverage Manager
Seven Springs Mountain Resort/ Hidden Valley Resort
Champion, PA
06.2016 - 05.2021
Responsible for overall operations of all the Food and Beverage outlets at Hidden Valley Resort which included a Casual Dining Restaurant, Full Service Bar, Food Court, snack bar and overseeing several catering events
Established guest standards, standard operating procedures, and pre-shift meeting material
Assists General Manager with customer complaints for the entire Hidden Valley Resort which includes Hotel, Ski Lodge, Condos, Pass Office, Restaurants, and bars
Collaborated with the Executive Chef to create menus for the outlets as well as banquet menus that are in-line with the food percentage budgeted
Responsible for approving all the schedules on a weekly basis for 4 outlets including banquet events
Responsible for payroll maintenance: payroll input, monitoring of employee's hours and overtime
Accountable for balancing and importing sales from previous night's business
Responsible for Monthly inventories as well as weekly beverage ordering for all locations
Sous Chef
Out of the Fire Cafe
Donegal, PA
09.2014 - 06.2016
Responsible for hiring kitchen staff and oversaw all training
Responsible for all catering events including off-site and pick-up
As well as organizing in-house functions for large parties and customizing menus to suit their needs
Responsible for creating and costing seasonal menus for the Restaurant
Responsible for implementing cleaning schedules and following up on the execution of cleaning by employees
Responsible for closing procedures and locking down the restaurant
Assisted with catering events
Food and Beverage Manager
Hidden Valley Resort
Hidden Valley, PA
10.2013 - 09.2014
Responsible for all food and beverage outlets and banquet events at Hidden Valley Resort
Reported to the Corporate Food and Beverage Director
Was part of the opening task force when our company bought Hidden Valley Resort
Helped with the restructuring of the entire food and beverage department
Was able to cut several salary positions and managed the department with half the staff the previous management had
Was directed and successfully cut non-essential costs and lower costs of goods
Increased revenues and operating contribution
Restaurant Manager
Seven Springs Mountain Resort
Champion, PA
05.2010 - 09.2014
Responsible for overall operations of the restaurant for both the Dining Room and Kitchen
Creating and pricing new menu items
Responsible for financial reports for the restaurant including monthly reports, and year end summary
Created and marketed revenue generating events due to built relationships with beverage vendors including paired dinners and beverage tastings
Experience with banquet/Catering events as well as oversaw off-site catering events
Responsible for payroll maintenance: payroll input, monitoring of employee's hours and overtime
Accountable for balancing and importing sales from previous night's business
Education
ASSOCIATES DEGREE - BUSINESS MANAGEMENT AND MARKETING
Westmoreland County Community College
Youngwood, PA
01.2010
Skills
Vendor negotiation
Performance Analysis
Hospitality Management
Purchasing management
Cost Reduction
Inventory Management
Staff Leadership
Operational Efficiency
Certification
RAMP Owner/Manager, 11/01/22 to 11/01/24
ServSafe
Timeline
Director of Food and Beverage
Wigle Whiskey
10.2023 - Current
Director of Food and Beverage
Madison Hospitality Company
05.2023 - 10.2023
General Manager
North Shore Restaurant LLC
03.2022 - 05.2023
Roving Executive Chef
Kimberley Ashley Catering
05.2021 - 03.2022
Food and Beverage Manager
Seven Springs Mountain Resort/ Hidden Valley Resort
06.2016 - 05.2021
Sous Chef
Out of the Fire Cafe
09.2014 - 06.2016
Food and Beverage Manager
Hidden Valley Resort
10.2013 - 09.2014
Restaurant Manager
Seven Springs Mountain Resort
05.2010 - 09.2014
ASSOCIATES DEGREE - BUSINESS MANAGEMENT AND MARKETING