Dynamic sales representative with strong skills in customer relationship building and effective communication. Proven ability to drive sales growth through tailored solutions and follow-up strategies. Committed to enhancing customer satisfaction and optimizing profitability by negotiating favorable contracts. Strong desire to continue to improve and learn.
Overview
12
12
years of professional experience
Work History
Sales Representative
Right Choice Improvements
Fond du Lac
04.2023 - Current
Cultivated strong customer relationships, driving sales growth through personalized service.
Engaged customers to assess home improvement needs and preferences, tailoring solutions to enhance satisfaction.
Negotiated pricing contracts with customers, optimizing profitability while addressing their concerns.
Performed regular follow-ups with prospects to close deals in a timely manner.
Conducted follow-up calls to maintain customer relationships and satisfaction.
Utilized CRM software to track leads and manage customer interactions.
Developed product knowledge to provide accurate information and recommendations.
Coordinated with installation teams to ensure timely project execution.
Organized client visits, presentations, product demonstrations and trade shows.
Maintained accurate records of all sales and prospecting activities.
Identified potential clients by knocking on doors in targeted neighborhoods.
Two of the last three years finished as the number one sales rep at the company. The third year finished second.
Construction General Laborer
K.P. Sweaney
Fairport
03.2016 - 12.2021
Assisted team members to ensure projects were completed on schedule and met specified scope.
Developed independent working skills while mentoring less experienced team members to enhance overall team capability.
Displayed high standards for quality workmanship and routinely double-checked work.
Set up scaffolding, ladders, and equipment to effectively prepare job sites for various construction tasks.
Followed safety protocols while working onsite including wearing protective gear.
Performed basic carpentry tasks such as measuring, cutting, assembling frames and laying out foundations.
Kitchen Manager
Macs Philly Steaks
Fairport
08.2014 - 12.2021
Trained new employees on food safety and cooking techniques.
Implemented health and safety standards in food handling procedures.
Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.
Motivated kitchen staff by setting clear goals to elevate quality and productivity.
Managed inventory and ordered supplies to ensure seamless daily operations.
Delegated work to staff, setting priorities and goals.
Collaborated with front-of-house staff to improve overall customer experience.
Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.