Motivated individual with strong communication and problem-solving strengths. Brings reliability, initiative, and a positive attitude to new challenges. Eager to contribute to team goals and support workplace success.
Overview
6
6
years of professional experience
Work History
Residential Manager
Pathway Communities
05.2025 - Current
Managed 4-5 maintenance requests per month efficiently, improving response times and resident satisfaction.
Assisted in coordinating resident activities and events, fostering community engagement and participation.
Developed relationships with residents to understand needs, enhancing overall living experience within the community.
Implemented procedures (SOPs) to ensure consistent quality in production or service delivery, reducing errors by 50%; Overall increasing safety protocols for residents and staff, ensuring compliance with community standards and regulations.
Improved resident satisfaction by addressing concerns and implementing necessary changes in residential programs.
Developed strong relationships with local community organizations to enhance the quality of life for residents.
Landscaping Specialist
Newell Lawn and Landscape
05.2020 - 05.2022
Operated landscaping machinery and tools to execute design plans efficiently.
Assisted in planting, pruning, and maintaining over 40+ diverse plant species for client satisfaction.
Provided training to new staff on best practices for landscaping techniques and equipment usage.
Conducted routine maintenance on over ten essential tools and equipment, enhancing operational reliability and safety.
Promoted environmental sustainability through the use of eco-friendly practices such as composting, recycling waste products, and using organic fertilizers approximately reduce household waste by approximately 30–50%
Exhibited strong leadership skills by effectively delegating tasks and providing clear direction to team members during landscaping projects.
Residential Manager at The Communities of Don Guanella and Divine ProvidenceResidential Manager at The Communities of Don Guanella and Divine Providence