Cody Mccowen
San Angelo
Summary
Dynamic professional with extensive experience in customer service and employee training at Taco Bell. Proven ability to motivate teams and maintain safety standards while overseeing cash handling procedures. Recognized for enhancing guest service and effectively managing high-pressure situations as a Correctional Officer, ensuring safety and compliance.
Overview
2
2
years of professional experience
Work History
Shift Lead
Taco Bell
01.2025 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Correctional Officer
Tom Green County
04.2024 - 12.2024
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Shift Lead
Taco Bell
03.2023 - 04.2024
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Education
Bachelor of Science - Environmental Science
Southern New Hampshire University
Hooksett, NH09-2027
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
Timeline
Shift Lead
Taco Bell
01.2025 - Current
Correctional Officer
Tom Green County
04.2024 - 12.2024
Shift Lead
Taco Bell
03.2023 - 04.2024
Bachelor of Science - Environmental Science
Southern New Hampshire University
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