Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Cody Pate

Conroe,Texas

Summary

I am very service driven, bringing many years of experience in field services. Forward-thinking and hardworking with a disciplined and detail-oriented approach to coordinating projects, team operations and call management. Building and maintaining productive relationships with team members, suppliers, and customers. Adept at training and motivating field service team members to achieve performance targets and diagnose and correct issues. Knowledgeable about safety standards and ppe, skilled at updating documentation and familiar with compliance requirements. I am highly motivated, with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Field Service Supervisor

Sapphire Gas Solutions
Conroe, TX
01.2021 - 06.2025
  • Resolved customer complaints regarding service quality and equipment issues promptly.
  • Scheduled preventative maintenance visits according to contractual agreements.
  • Developed positive relationships with customers, offering technical support and advice.
  • Utilized diagnostic tools to resolve complex technical problems efficiently.
  • Supervised field service team to ensure timely task completion.
  • Created preventive maintenance programs for customer equipment to enhance reliability.
  • Inspected customer sites for safety risks and implemented corrective measures.
  • Assigned work orders based on technician skills and availability.

Senior Field Service Technician

Sapphire Gas Solutions
Conroe, TX
03.2017 - 02.2021
  • Calibrated instrumentation to ensure operation within specified tolerances.
  • Replaced faulty components including relays, circuit boards, and sensors.
  • Performed troubleshooting and maintenance of complex electronic systems in remote locations.
  • Resolved customer complaints swiftly while maintaining a positive demeanor.
  • Documented all service activities, including repairs and test results.
  • Conducted preventive maintenance services according to established guidelines.
  • Diagnosed electrical circuit problems using multimeters and testing instruments.
  • Traveled nationwide to provide on-site technical assistance as required.

Field Service Technician

Sapphire Gas Solutions/Thigpen Energy
Conroe, TX
07.2014 - 03.2017
  • Conducted regular inspections of work sites to identify hazardous conditions and safety risks.
  • Completed service call paperwork promptly to ensure efficient operations.
  • Prepared detailed reports documenting activities performed at each job site.
  • Performed preventative maintenance and repairs on pumps, motors, valves, and other equipment components.
  • Replaced faulty parts using diagrams and blueprints for accurate installations.
  • Collaborated with technicians to quickly resolve complex mechanical issues.
  • Calibrated instruments and controls to evaluate performance and ensure functionality.
  • Maintained company vehicle in peak condition through regular servicing.

Education

High School Diploma -

Caney Creek High School
Grangerland, TX
05-2003

Skills

  • Customer service and support
  • Technical troubleshooting
  • Preventive maintenance
  • Team supervision
  • Work order management
  • Safety inspection
  • Equipment calibration
  • Technical documentation
  • Client relationship management
  • Diagnostic tool usage
  • Time management
  • Training and mentoring
  • Effective communication
  • Microsoft Office suite

Affiliations

  • I enjoy being outdoors fishing, hunting and playing with my kids.
  • I am part of Oilfield Helping Hands charity, primarily with the Saltwater Splash fishing tournament in Port O'Connor, TX.
  • I enjoy BBQing and cookouts.

Certification

  • Class A CDL with air brakes and tanker endorsement.
  • Forklift, aerial and scissor lift as well as skid steer.
  • Texas Railroad Commission LNG and CNG service and install with delivery driver.

Timeline

Field Service Supervisor

Sapphire Gas Solutions
01.2021 - 06.2025

Senior Field Service Technician

Sapphire Gas Solutions
03.2017 - 02.2021

Field Service Technician

Sapphire Gas Solutions/Thigpen Energy
07.2014 - 03.2017

High School Diploma -

Caney Creek High School

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