Cody Shepherd
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
13
13
years of professional experience
1
1
Certification
Work History
General Manager
Chicken Salad Chick
08.2023 - Current
- Enhanced customer satisfaction through consistent delivery of high-quality food and service.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Oversaw facility maintenance, ensuring a clean, safe, and inviting atmosphere for patrons.
General Manager
Avants Management Group LLC
12.2019 - 08.2023
- Responsible for all store operations including various things such as training, inventory management and ordering, labor management, payroll, and scheduling.
- Avants MGMT Group Training Manager for State of Georgia
- As training Mgr was directly responsible for training over 40 Assistant Managers for AMGs GA state Zaxbys.
Cook-Assistant Manager
Avants Management Group LLC
03.2017 - 12.2019
- Trained and Managed crew members in both the FOH and BOH areas
- Managed daily shifts.
Production Worker
Jackson's-Catnapper Industries
07.2014 - 12.2016
- Built various types of furniture including Couches, Recliners, and Sectionals while working in a fast paced team oriented environment.
Maintenance Technician
American Residential Services
03.2013 - 05.2014
- Home visit technical support as well as HVAC system equipment sales.
Cryptologic Technician
US Navy
01.2011 - 01.2013
- Responsible for the maintenance and operation to include any troubleshooting, and analysis of shipboard operational AntiShip Missile Defense
- Supervised daily watch shifts, Trained personal, and Operated specialized electronic equipment allowing for two successful deployments during the Operation Enduring Freedom Campaign.
Education
High School Diploma -
Cleveland High School
Cleveland, TN05.2010
Skills
- Customer Engagement
- Talent Development
- Health Code Compliance
- Inventory Management
- Food Safety
- Schedule Coordination
- Team Leadership
- Employee Retention
- Labor Management
- Conflict Resolution
- Problem Solving
- Attention to Detail
- POS System Knowledge
Certification
ServSafe Certification held since 2018
Zaxby's Corporate Phase 3 Management Certified
Timeline
General Manager
Chicken Salad Chick
08.2023 - Current
General Manager
Avants Management Group LLC
12.2019 - 08.2023
Cook-Assistant Manager
Avants Management Group LLC
03.2017 - 12.2019
Production Worker
Jackson's-Catnapper Industries
07.2014 - 12.2016
Maintenance Technician
American Residential Services
03.2013 - 05.2014
Cryptologic Technician
US Navy
01.2011 - 01.2013
High School Diploma -
Cleveland High School
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