Cody Shook
Booneville,MS
Summary
Results-driven professional with extensive experience in operations management and team development. Skilled in inventory control and problem resolution, contributing to significant cost reductions and enhanced service delivery. Ready to leverage expertise in driving operational improvements for sustained business growth.
Overview
16
16
years of professional experience
Work History
General Manager
Geno's Family Restaurant
09.2023 - Current
- Oversaw daily operations, ensuring seamless service and customer satisfaction.
- Managed inventory control processes to reduce waste and improve cost efficiency.
- Developed and implemented staff training programs to enhance team performance.
- Evaluated menu offerings based on customer feedback and industry trends.
- Collaborated with vendors to negotiate favorable terms for supplies and services.
- Analyzed financial reports to identify areas for operational improvement and cost reduction.
- Led team meetings to align goals, share updates, and foster a collaborative work environment.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
Co-Owner
Cardinal Nutrition
02.2020 - Current
- Managed financial planning, budgeting, and forecasting to optimize profitability.
- Oversaw daily operations, ensuring efficient workflow and adherence to quality standards.
- Implemented employee training programs to improve team performance and service delivery.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
Operations Manager
McDonalds
10.2017 - 2019
- Supervised daily operations to ensure adherence to company standards and policies.
- Managed inventory levels, ensuring adequate stock while minimizing waste and loss.
- Streamlined food preparation processes, improving efficiency and reducing wait times.
- Trained new team members on operational procedures and customer service excellence.
- Conducted regular staff performance evaluations, providing constructive feedback for improvement.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
General Manager
Huddle House
02.2011 - 03.2015
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget development, forecasting, and financial reporting processes to track progress toward organizational objectives accurately.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Led the team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Enhanced customer satisfaction with the introduction of a customer feedback system, leading to service improvements and repeat business.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
BBA - Accounting
Northeast Mississippi Community College
Booneville, MSSkills
- Team leadership
- Inventory control
- Labor cost controls
- Employee scheduling
- Training and coaching
- Leadership skills
- Leadership and team building
- Effective leader
- Employee development
- Consistently meet goals
- Time management
- Efficient multi-tasker
- Team player
- Facility management
Timeline
General Manager
Geno's Family Restaurant
09.2023 - Current
Co-Owner
Cardinal Nutrition
02.2020 - Current
Operations Manager
McDonalds
10.2017 - 2019
General Manager
Huddle House
02.2011 - 03.2015
BBA - Accounting
Northeast Mississippi Community College