Cody Stelling
Hampton,VA
Summary
Hardworking individual with over 4 years of restaurant experience, with a strong focus on exceptional customer service, guest engagement, and cash handling. Proven ability to maintain a clean and enjoyable dining environment while adapting to busy shifts. Tries to be a jack of all trades with experience from serving, to food running, hosting, even dishwashing. Always willing to listen, ask questions and learn! And most importantly always trying to strive to create a great experience for the customers and my fellow coworkers alike.
Overview
3
3
years of professional experience
Work History
Server
Phoebus Smokehouse
Hampton, VA
11.2025 - 01.2026
- Provided exceptional customer service to enhance dining experiences.
- Maintained cleanliness and organization of dining area throughout service.
- Handled guest inquiries and resolved issues to maintain satisfaction levels.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Managed accurate order processing and timely delivery to tables.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Server
Brown Chicken Brown Cow
Hampton, VA
10.2024 - 11.2025
- Managed accurate order processing and timely delivery to tables.
- Collaborated with kitchen staff to ensure efficient meal preparation.
- Assisted in training new team members on operational procedures.
- Adapted quickly to changing customer demands during peak hours.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Host
Brown Chicken Brown Cow
Hampton, VA
12.2023 - 10.2024
- Greeted and seated guests promptly, enhancing overall dining experience.
- Assisted in training new team members on food delivery standards and restaurant protocols.
- Delivered food orders promptly to enhance guest satisfaction and dining experience.
- Handled guest inquiries and resolved issues efficiently to maintain high satisfaction levels.
- Answered customer questions about hours, seating, and menu information.
- Answered phone calls to take orders, give information and document reservations.
- Backed up servers by checking on tables and retrieving items for guests.
- Maintained cleanliness and organization of front-of-house areas for optimal presentation.
Dishwasher
Brown Chicken Brown Cow
Hampton, VA
01.2023 - 12.2023
- Operated industrial dishwashing equipment efficiently to maintain cleanliness standards.
- Sorted and organized dishes, utensils, and kitchenware for optimal workflow.
- Assisted in training new staff on proper cleaning techniques and safety protocols.
- Monitored inventory of cleaning supplies, ensuring timely restocking as needed.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Cleared and set tables efficiently to enhance guest dining experience.
Education
General Studies
Virginia Peninsula Community College
Hampton, VAHigh School Diploma -
Hampton High School
Hampton, VA06-2010
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Food running
- Sales expertise
- Table bussing
- POS operation
- Team player
- Supply restocking
- Guest seating
- Professional appearance
Timeline
Server
Phoebus Smokehouse
11.2025 - 01.2026
Server
Brown Chicken Brown Cow
10.2024 - 11.2025
Host
Brown Chicken Brown Cow
12.2023 - 10.2024
Dishwasher
Brown Chicken Brown Cow
01.2023 - 12.2023
General Studies
Virginia Peninsula Community College
High School Diploma -
Hampton High School